Community Manager at Hitapps

About the role

🧩Hitapps is a GameDev company specializing in Puzzle Games. We have several successful products in both categories with a combined total of over 150M+ downloads, and we are regularly featured in the top charts in the Games section. Our culture is built on transparency, we are results-oriented and respect the improvement. Currently, we are seeking a skilled Community Manager whom we will entrust with the growth, engagement, and day-to-day moderation of our player community. Your Role: Manage and grow the game's community across relevant platforms; Create and schedule engaging content for different platforms, including announcements, event teasers, polls, challenges, player stories, and other interactive activities that fit the game’s audience; Moderate community channels to keep discussions healthy, on-brand, and free of toxicity or spam; Stay current on gaming culture, platform trends, and competitor community strategies; Develop and execute a social media and community strategy, including a flexible content calendar; Collect, categorize, analyze, and prioritize community feedback, identifying recurring issues, player needs, sentiment trends, and opportunities for product improvement; Identify recurring player issues and escalate product, technical, or LiveOps problems to the support team; Work closely with dev team to prepare community activities around upcoming releases, events and game updates; Providing structured insights on player sentiment, product issues, feature requests, LiveOps performance, and emerging community trends; Develop community-driven product mechanics (game for community): polls, challenges, player-created content, in-game rewards, social sharing, community events etc.; Analyze and report on content performance data to drive continuous improvement, optimization, and innovation; Continuously evaluate performance metrics and iterate on community strategies based on result; Documentation: maintaining a knowledge base of common issues and solutions. What makes you a perfect fit? Relevant work experience of at least 3 years in the IT or gamedev industry; Strong understanding of mobile games, casual audiences, player behavior and community dynamics; Genuine passion for and knowledge of video games and gaming culture; Hands-on experience managing social media and player communities at scale; experience with Facebook, Instagram, Threads, TikTok, Reddit or similar community platforms is a plus; Experience with analytics tools for tracking and reporting performance; Ability to create simple content (graphics, short videos, copy) or work closely with a designer to produce it; Hands-on experience with AI tools and workflows for content creation, including copywriting, image/video generation, editing, localization, and content repurposing; Excellent communication skills and ability to work in a team; Attention to detail and a high level of responsibility; Advanced written and verbal communication skills in English, additional languages will be a plus; A portfolio or examples of past community growth/engagement work is a strong plus. What we offer: 💳 Competitive compensation; 🏝 100% recovering for vacations, sick leaves; 🚀 12 additional paid day offs per year; 🏆 Budget for personal education, language courses & sports activities; 🌍 Conference attendance: you can join top industry events; 🤝 Zero bureaucracy and a supportive, transparent culture. Let’s create hits together!Originally posted on Himalayas