Hotel Desk Clerk NF-01 at United States Army Installation Management Command

About the role

This position is located at Destin Army Recreation Area in Florida, which is a part of Fort Benning Family & Morale, Welfare and Recreation (MWR). Incentives and Bonuses Incentives will not be paid. Makes reservations for incoming guests based on room availability. Interviews incoming guests to determine room assignment. Assists clientele in the completion of required forms and registration cards. Answers questions pertaining to rules and regulations governing the assignment and use of quarters; issues room keys. Provides statement of non-availability when applicable. Posts registration information on the registration card. Orients guests concerning use of facilities and equipment, and other facilities available on post. Answers billing questions and concerns. Assists or arranges transportation. Computes charges for guests checking out, receives payments and room keys; renders receipts. At end of shift, accounts for and secures cash. Performs other duties as assigned. Resumes must be two pages (or less). Resumes should clearly demonstrate the applicant's relevant experience, skills, knowledge and abilities as they pertain to this position. A qualified candidate must possess the following: Ability to add, subtract, multiply and divide at the level necessary to complete required reports and use a computer for work processing or data entry. Good verbal communication and customer service skills. In addition to the above qualifications, candidates who possess the following qualifications will be considered "Highly Preferred" or "Best Qualified": One-year hotel front desk experience is preferred.