Administrative Support Assistant at Indian Health Service

About the role

This position serves as an Office Support Assistant for the Santa Fe Indian Health Center in Santa Fe, NM. The purpose of this position is to provide a broad range of administrative, clerical, and program support services in support of daily office operations. This position reports to the supervisor of the assigned department of the Santa Fe Service Unit. A REAL ID will be required beginning May 7, 2025, in accordance with 6 C.F.R. 37.5 (2021). Provides administrative, clerical, and office support services to ensure efficient daily operations. Prepares, reviews, and maintains correspondence, reports, records, and other office documents. Coordinates schedules, meetings, travel arrangements, and related administrative activities. Assists with timekeeping, purchasing, inventory tracking, and maintenance of administrative records. Serves as a point of contact for staff, patients, visitors, and partner organizations by responding to inquiries and providing customer service. This position is being re-advertised in order to solicit additional application. Applicants who previously applied, need not to reapply unless they would like to update their application. To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. MINIMUM QUALIFICATIONS: GS-05: Applicant(s) must meet one of the following minimum requirements to meet the GS-05 level: Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the GS-04 grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: Performing clerical or administrative support duties in an office setting; Receiving, reviewing, and routing correspondence or maintaining files and records; Providing customer service by responding to inquiries in person, by phone, or email; Entering or maintaining data in automated systems and assisting with routine office operations, OR Four (4) years of education beyond the high school level. Education must be obtained in an accredited business, secretarial or technical school, junior college, college or university, OR Combination of education and experience that when fully combined meets the minimum qualifications for this position. Only education in excess of the first 60 semester hours is creditable toward meeting the specialized experience. GS-06: Applicant(s) must meet the following minimum requirement to meet the GS-06 level: Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the GS-05 grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: Independently performing administrative support duties in an office setting; Managing calendars, coordinating meetings or travel, and supporting office operations; Preparing and reviewing correspondence, reports, or other administrative documents; Maintaining and tracking records or data using office automation systems; Resolving routine administrative issues and coordinating with staff or external partners. Time In Grade Federal employees in the competitive service are also subject to the Time-In-Grade Requirements: Merit Promotion (status) candidates must have completed one year of service at the next lower grade level. Time-In-Grade provisions do not apply under the Excepted Service Examining Plan (ESEP). You must meet all qualification requirements within 30 days of the closing date of the announcement. Selectee may be subject to a probationary period ESEP appointees typically serve a two year trial period U.S. Citizenship is required Selective Service Registration is required for males born after 12/31/1959, www.sss.gov This is a designated position covered by Public Law 101-630, requiring contact or control over Indian children. Due to this requirement, the agency must ensure that persons hired for these positions have not been found guilty of or pleaded nolo contendere or guilty to certain crimes. Applicants selected for this position will be subject to reasonable suspicion and post-accident drug testing upon hiring. Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit www.dhs.gov/E-Verify/. You will need to set up direct deposit so we can pay you. Background Investigation Requirement: This position requires the successful completion of a federal background investigation as a condition of employment. A background investigation is a standard process used by the Federal Government to verify an individual's identity, employment history, education, and other relevant information to determine suitability for Federal service. Upon receipt of instructions, applicants must complete all required background investigation forms within five (5) calendar days of issuance. Timely completion is critical to avoid delays in processing or a determination of unsuitability. Applicants are strongly encouraged to prioritize this requirement and to maintain regular communication with their assigned Personnel Security Specialist throughout the process. Financial Suitability Requirement: This position requires a review of the applicant's financial history as part of the personnel security and suitability determination. Applicants must demonstrate financial responsibility, maintain good standing with creditors, and satisfy all legal financial obligations prior to applying. Individuals with substantial delinquent or unresolved financial obligations-including, but not limited to, delinquent federal or state tax liabilities, defaulted federal student loans, court-ordered fines or fees, or child support arrears-may be deemed unsuitable for employment with the Indian Health Service (IHS). Prior to the appointment, candidates must present two valid forms of identification. If one of the documents is a state-issued ID or driver's license, it must be REAL ID-compliant.