SUPERVISORY ADJUDICATIONS OFFICER at Citizenship and Immigration Services

About the role

Protect your homeland and defend your culture. Join USCIS, America's frontline defense against illegal foreign infiltration and fraud. As a Supervisory Adjudication Officer (Director Parole Operations), you will provide technical oversight of all administrative immigration and naturalization programs, activities and operations within an operational unit. Oversee the operations of an office that handles the complex and sensitive adjudication of applications and petitions for other immigration benefits related to case-by-case parole requests. Coordinate the prevention and deterrence of fraud, criminal, and national security risks in the administration of USCIS immigration benefit programs, pursuant to the Agency’s Fraud Detection and National Security (FDNS) Program. Ensure that all activities performed by the office meet legal, administrative, and quality standards and goals established by USCIS and DHS. Establish and execute the yearly budget and work plans of the office to meet anticipated and established goals and objectives. Serve as an expert who analyzes, applies, and explains new or amended legislation, regulations, or policy covering immigration programs, activities, or functions for which the organization has responsibility and recognize the potential impact. Represent USCIS when independently collaborating with crucial governmental and non-governmental stakeholders. The qualifications for this position must be met by 11:59 PM (Eastern Time) on 08/31/2026. Current Federal employees must have served 52 weeks at the lower grade or equivalent grade band in the Federal service. The Time-in-Grade requirement must be met by 11:59 PM (Eastern Time) on 08/31/2026. GS-15: You qualify at the GS-15 level if you possess one (1) year of specialized experience, which is equivalent to at least the GS-14 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the majority of the following duties: Developing policy or operational guidance for the provision of immigration benefit services; Managing or providing technical direction to staff who review or process immigration-related applications and petitions (e.g., citizenship applications, parole requests, family- and employment-based petitions, and applications for asylum or refugee status); Oversee a wide range of human resources and administrative functions to accomplish short-term and long-term goals. Assessing the productivity, effectiveness and efficiency of refugee, asylum or immigration program operations. Please read the following important information to ensure you submit everything we need to consider your application: It is your responsibility to ensure that you submit your responses and appropriate documentation prior to 08/31/2026. You must upload your resume under the "Resume" category. Resumes submitted under the "Other Documents" category will not be considered. Your most recently submitted resume will be used to determine your qualifications for the position advertised in this announcement. Therefore, your resume must highlight your most relevant, significant experience related to the requirements found in the qualification section of this announcement, as well as any applicable education. Limit your resume to no more than two pages. The USAJOBS database will not allow an applicant to submit an application that includes a resume over two pages. To help ensure your resume remains clear and easy to read, we recommend using margins of at least 0.8 inches and a font size of at least 11 point. Be clear and specific when describing your work history since Human Resources cannot make assumptions regarding your experience. Your application will be rated and ranked based on your responses to the online questions. Please ensure EACH work history includes ALL of the following information: Job Title (include series and grade if Federal Job) Duties (be specific in describing your duties) Employer's name and address Supervisor name and phone number Start and end dates including month, day and year (e.g. June 18 2007 to April 05 2008) Start and end dates for each grade/pay level if you've held a federal position. Full-time or part-time status (include hours worked per week) Salary Determining length of General or Specialized Experience is dependent on the above information and failure to provide the above information may result in a finding of ineligible. Note: Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Federal Experience: If you are using current or prior federal experience as a basis for qualifying for this position, the grade levels and length of employment (mm/dd/year) at each grade level must be listed in your work history. This information will be further validated if selected for this position. National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build criteria competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer service. Conditions of Employment: You must be a U.S. Citizen or U.S. National to apply for this position Successfully pass a Background Investigation including financial disclosure You must pass a drug screening Males born after 12/31/1959 must be registered with the Selective Service Political appointees may require OPM approval before on-boarding USCIS applies the Telework Enhancement Act of 2010 to its telework program This position IS NOT considered "essential" for purposes of reporting to work when the facility might otherwise be closed. LOCAL COMMUTING AREA: This job is for individuals who currently reside within the local commuting area or, if selected, are willing to establish their permanent residence within the local commuting area of the announced duty location(s) you are applying for. Residency Requirement: There is a residency requirement for all applicants not currently employed by U.S. Citizenship and Immigration Services. This residency requirement states that candidates must have, for three of the last five years immediately prior to applying for this position; (1) resided in the United States; OR (2) worked for the United States Government as an employee overseas in a Federal or Military capacity, OR (3) been a dependent of a U.S. Federal or Military employee serving overseas. Supervisory/Managerial Probationary Period: You may be required to serve a twelve-month probationary period upon appointment to this position. You may also be required to complete an appropriate supervisory training course within one year of assignment to this position.