Epic Support Analyst III, EpicCare Inpatient ClinDoc at Sutter Health

About the role

We are so glad you are interested in joining Sutter Health! Organization: SHSO-Sutter Health System Office-Valley Position Overview: *REQUIRES IN OFFICE 2 DAYS PER WEEK IN SACRAMENTO Ensures exceptional customer satisfaction by providing tier 2 troubleshooting assistance. Ensures timely resolution of problems, ensures customers are informed of unresolved issues, and engages other analysts directly to resolve challenging issues. Job Description: EDUCATION: Equivalent experience will be accepted in lieu of the required degree or diploma. Bachelor's degree in Computer Science, Information Technology, or related field CERTIFICATION & LICENSURE Epic certification required upon hire TYPICAL EXPERIENCE: 3 years recent relevant experience SKILLS AND KNOWLEDGE: Is a proven expert in architecture, design, development, and ongoing support to the Epic application. Job Shift: Days Schedule: Full Time Shift Hours: 8 Days of the Week: Monday - Friday Weekend Requirements: Occasionally Benefits: Yes Unions: No Position Status: Non-Exempt Weekly Hours: 40 Employee Status: Regular Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans. Pay Range is $46.65 to $69.98 / hour The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.