Supervisory IT Specialist (Branch Chief) at Office of Intelligence and Analysis

About the role

This position is located in the Department of Homeland Security (DHS), Directorate of Technology and Data Services (TDS). The primary purpose of this position is to plan, organize, and direct the activities of an l&A element as a Branch Chief, ensuring l&A operations related to intelligence support comply with legal and regulatory requirements and meets customer needs. Develops goals and objectives integrating organization and l&A objectives. Non-BU: This is a non-bargaining unit position. As a Supervisory IT Specialist (Branch Chief), GS-2210-14, your typical work assignments may include: Plans, organizes, and directs the activities of an I&A element as a Branch Chief, ensuring I&A operations related to intelligence support comply with legal and regulatory requirements and meets customer needs. Plans and assigns work to be accomplished by subordinates, sets and adjusts short-term priorities, and prepares schedules. Manages, directs, plans, and coordinates Federal IT requirements and develops strategies countering evolving threats in a rapidly changing global environment. Leads a team providing technical (oversight compliant) solutions to mission user customer generated requirements resulting in measurable mission outcomes. Develops mission use cases that drive successful technology initiatives. Exercises supervisory personnel management responsibilities. Advises and provides counsel to employees regarding policies, procedures, and directives of management. Promotes an environment in which employees are empowered to participate in and contribute to effective mission accomplishment. Prepares and presents briefings. Prepares and analyzes reports; responses to queries, justifications, and background papers on the technical aspects of areas of expertise and assignment. Researches and determines or recommends appropriate actions or interpretation of issues impacting the organization. All DHS-HQ announcements have a 5 business day open period due to the number of applications received. This announcement will be open for 5 business days OR until the first 100 applications have been received, whichever happens first. View common definitions of terms found in this announcement: Common Definitions. Individual Occupational Requirement This position has an Individual Occupational Requirement that must be met prior to meeting the specialized experience. Applicant must possess IT-related experience demonstrating each of the nine (9) competencies listed below: Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Decision Making - Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change. Information Management - Identifies a need for and knows where or how to gather information; organizes and maintains information or information management systems. Interpersonal Skills - Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Teamwork - Encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; works with others to achieve goals. Technical Competence - Uses knowledge that is acquired through formal training or on-the-job experience to perform one's job; works with, understands, and evaluates technical information related to the job; advises others on technical issues. NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Specialized Experience: You qualify for the GS-14 grade level if you possess the specialized experience, equivalent to the GS-13 grade level in the Federal service performing duties such as: Leader of an organization supervising, leading, and mentoring IT Project Managers who oversee the day-to-day operations of the branch requiring background, education, and experience as a first- or second-line federal supervisor of employees. Requires knowledge or experience managing the inventory, cataloguing, and accountability or governance of data-centric organizations and experience leading initiatives that greatly advance or alter how data is used strategically as an asset to enable mission requirements. NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Substitution of education in lieu of specialized experience may not be used for this grade level. All qualifications and eligibility requirements must be met by the closing date of the announcement. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. This position is designated as Emergency Essential. Emergency Essential personnel must be able to serve during a continuity of operation event without regard to declarations of liberal leave or government closures due to weather, protests, and acts of terrorism or lack of funding. Failure to report for or remain in this position may result in disciplinary or adverse action in accordance with applicable laws, rules, and regulations (5 U.S.C. 7501-7533 and 5 CFR Part 752, as applicable). Pursuant to Executive Order 12564 and DHS policy, DHS is committed to maintaining a drug-free workplace and, therefore, conducts random and other drug testing of its employees in order to ensure a safe and healthy work environment. Headquarters personnel in safety- or security-sensitive positions are subject to random drug testing and all applicants tentatively selected for employment at DHS Headquarters are subject to drug testing resulting in a negative test result.