Program Analyst (Informatics) at Veterans Health Administration

About the role

The incumbent in this position will improve the quality, efficiency, and effectiveness of healthcare by integrating clinical and information processes necessary to achieve successful adoption and application of new technologies throughout Veterans Health Administration (VHA). This person in this position will improve the quality, efficiency, and effectiveness of healthcare by integrating clinical and information processes necessary to achieve successful adoption and application of new technologies throughout Veterans Health Administration (VHA). The duties included but not limited to: Guides the evolution of clinical software and processes by ensuring clinical software are available for staff use. Evaluates content quality, eliminating redundancy in duplicate data sources, and improving information interoperability across the organization. Participates in actions to evaluate, test, and report on errors found when working with systems and applications. Leads meaningful and coordinated use of subject matter experts (SME) to support decision-making among informatics functions to optimize the healthcare system and the tools that support the business. Enables healthcare capabilities and the evolution of technology, to deliver quality care, by developing, implementing, and maintaining informatics tools and access to them. Helps to establish effective clinical and administrative systems by completing through testing. Uses communication, education, and leadership to support comprehension of and adaptation to organizational updates. Integrates standardized workflow processes through education and training of staff. Provides formal and informal in-services to facility staff on the various software packages utilized at their facility. Other duties as assigned. Work Schedule: 7:30a.m. - 4:00p.m. Telework: This position may be authorized for situational (ad hoc) telework only. The selectee is required to report to the official duty station each scheduled workday. Telework may be approved only on a case-by-case basis with supervisory approval. Routine or recurring telework is not authorized for this position. Virtual: This is not a virtual position. Position Description/PD#: Program Analyst (Informatics)/PD99399S Relocation/Recruitment Incentives: Not authorized. Permanent Change of Station (PCS): Not authorized To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/27/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Utilizing clinical software packages and applying a wide range of advance practices, theories and emerging information in health care delivery, health informatics and applications, providing expert and professional health informatics consulting services and training programs, using data to track and manage patient care, applying data life cycle to include data design, collection, and management in order to input, retrieve, analyze, summarize and present information. Preferred Experience: At least two (2) years experience working as an HIS/CAC. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.