Customer Support Executive at SharePal

About the role

This is a remote position. As an executive in our Customer Experience team, you will be the first point of contact and the face of the company.1. Answer customer queries over chat and inbound calls promptly. 2. Engage with new leads, engage with them and help in increasing website conversion. 3. Understand customer queries and properly answer them. 4. Understand the customer issues and involve a process specialist or escalate as required. 5. Ensure that the customers have a great experience with us. Requirements Education qualification : Any DegreePreferred location : Bangalore Skill required : Fluent in Hindi & English Freshers are welcome Benefits CTC : 1-2LPA Location : Work From HomeOther Benefit : Health Insurance Originally posted on Himalayas