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Retail Service Specialist
O'Reilly Auto PartsFull time · Store 04510 Augusta ME · On site
Compensation Pay Range: $15.10 - $19.50The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual, quarterly performance, or premiums may be paid in amounts ranging per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met. The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. This position will also assume shift management responsibilities in the absence of Assistant or Store Manager. Bilingual candidates encouraged to apply. ESSENTIAL JOB FUNCTIONS Lead store team members in providing excellent customer service to retail and professional customers. Supervise the customer service levels on the retail showroom to include team member execution on customer service programs (Related sales, Hi5, Rock the Call, Never Say No, Rock the Lot, etc…) Ensure telephone is answered according to company policy. Ensure all buy online/ship to store, hub and store to store transfers, and DC add orders are processed in a timely manner and customers are contacted upon shipment arrivals as needed. Ensure special orders and outside purchases are handled efficiently and according to procedure, utilizing electronic outside purchase order ledger. Ensure retail customer returns and exchanges are processed in an efficient and friendly manner, refunds are issued accurately using the correct payment methods, and returned merchandise is processed or staged in the returns area correctly. Ensure all merchandise, including core charges and warranties, are invoiced before product leaves the store. Ensure that Zipline messages are communicated and Image Maker and merchandising tasks are delegated and completed as assigned. Ensure team members are adhering to the posted work schedule, changes/deviations are being approved by a member of management, and team members are clocking in/out according to company policy. Perform all store opening/closing duties, including performing day end procedures, verifying/securing money/deposits according to company policy, preparing bank deposits as needed, ensuring all night security lights are on, locking doors and securing building, arming/disarming security alarms, and checking/securing/locking delivery vehicle(s) parked in secure designated area. All other duties as assigned. SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES Required: Strong communication skills Ability to obtain RSS Certification Desired: Retail sales experience, preferably in auto parts Automotive systems and repair knowledge ASE Certification Fluency in multiple languages (Spanish is highly desired) O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization. Total Compensation Package: Competitive Wages & Paid Time Off Stock Purchase Plan & 401k with Employer Contributions Starting Day One Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA) Team Member Health/Wellbeing Programs Tuition Educational Assistance Programs Opportunities for Career Growth O’Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable. Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: rar@oreillyauto.com or call (800) 471-7431 option 1, and provide your requested accommodation, and position details.
Applications on the company site
Retail Service Specialist
O'Reilly Auto PartsFull time · Store 06001 Cross Lanes WV · On site
The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. This position will also assume shift management responsibilities in the absence of Assistant or Store Manager. Bilingual candidates encouraged to apply. ESSENTIAL JOB FUNCTIONS Lead store team members in providing excellent customer service to retail and professional customers. Supervise the customer service levels on the retail showroom to include team member execution on customer service programs (Related sales, Hi5, Rock the Call, Never Say No, Rock the Lot, etc…) Ensure telephone is answered according to company policy. Ensure all buy online/ship to store, hub and store to store transfers, and DC add orders are processed in a timely manner and customers are contacted upon shipment arrivals as needed. Ensure special orders and outside purchases are handled efficiently and according to procedure, utilizing electronic outside purchase order ledger. Ensure retail customer returns and exchanges are processed in an efficient and friendly manner, refunds are issued accurately using the correct payment methods, and returned merchandise is processed or staged in the returns area correctly. Ensure all merchandise, including core charges and warranties, are invoiced before product leaves the store. Ensure that Zipline messages are communicated and Image Maker and merchandising tasks are delegated and completed as assigned. Ensure team members are adhering to the posted work schedule, changes/deviations are being approved by a member of management, and team members are clocking in/out according to company policy. Perform all store opening/closing duties, including performing day end procedures, verifying/securing money/deposits according to company policy, preparing bank deposits as needed, ensuring all night security lights are on, locking doors and securing building, arming/disarming security alarms, and checking/securing/locking delivery vehicle(s) parked in secure designated area. All other duties as assigned. SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES Required: Strong communication skills Ability to obtain RSS Certification Desired: Retail sales experience, preferably in auto parts Automotive systems and repair knowledge ASE Certification Fluency in multiple languages (Spanish is highly desired) O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization. Total Compensation Package: Competitive Wages & Paid Time Off Stock Purchase Plan & 401k with Employer Contributions Starting Day One Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA) Team Member Health/Wellbeing Programs Tuition Educational Assistance Programs Opportunities for Career Growth O’Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable. Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: rar@oreillyauto.com or call (800) 471-7431 option , and provide your requested accommodation, and position details.
Applications on the company site
Retail Service Specialist
O'Reilly Auto PartsFull time · Store 05181 Taylorsville NC · On site
The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. This position will also assume shift management responsibilities in the absence of Assistant or Store Manager. Bilingual candidates encouraged to apply. ESSENTIAL JOB FUNCTIONS Lead store team members in providing excellent customer service to retail and professional customers. Supervise the customer service levels on the retail showroom to include team member execution on customer service programs (Related sales, Hi5, Rock the Call, Never Say No, Rock the Lot, etc…) Ensure telephone is answered according to company policy. Ensure all buy online/ship to store, hub and store to store transfers, and DC add orders are processed in a timely manner and customers are contacted upon shipment arrivals as needed. Ensure special orders and outside purchases are handled efficiently and according to procedure, utilizing electronic outside purchase order ledger. Ensure retail customer returns and exchanges are processed in an efficient and friendly manner, refunds are issued accurately using the correct payment methods, and returned merchandise is processed or staged in the returns area correctly. Ensure all merchandise, including core charges and warranties, are invoiced before product leaves the store. Ensure that Zipline messages are communicated and Image Maker and merchandising tasks are delegated and completed as assigned. Ensure team members are adhering to the posted work schedule, changes/deviations are being approved by a member of management, and team members are clocking in/out according to company policy. Perform all store opening/closing duties, including performing day end procedures, verifying/securing money/deposits according to company policy, preparing bank deposits as needed, ensuring all night security lights are on, locking doors and securing building, arming/disarming security alarms, and checking/securing/locking delivery vehicle(s) parked in secure designated area. All other duties as assigned. SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES Required: Strong communication skills Ability to obtain RSS Certification Desired: Retail sales experience, preferably in auto parts Automotive systems and repair knowledge ASE Certification Fluency in multiple languages (Spanish is highly desired) O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization. Total Compensation Package: Competitive Wages & Paid Time Off Stock Purchase Plan & 401k with Employer Contributions Starting Day One Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA) Team Member Health/Wellbeing Programs Tuition Educational Assistance Programs Opportunities for Career Growth O’Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable. Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: rar@oreillyauto.com or call (800) 471-7431 option , and provide your requested accommodation, and position details.
Applications on the company site
Retail Service Specialist
O'Reilly Auto PartsFull time · Store 01098 Wilkesboro NC · On site
The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. This position will also assume shift management responsibilities in the absence of Assistant or Store Manager. Bilingual candidates encouraged to apply. ESSENTIAL JOB FUNCTIONS Lead store team members in providing excellent customer service to retail and professional customers. Supervise the customer service levels on the retail showroom to include team member execution on customer service programs (Related sales, Hi5, Rock the Call, Never Say No, Rock the Lot, etc…) Ensure telephone is answered according to company policy. Ensure all buy online/ship to store, hub and store to store transfers, and DC add orders are processed in a timely manner and customers are contacted upon shipment arrivals as needed. Ensure special orders and outside purchases are handled efficiently and according to procedure, utilizing electronic outside purchase order ledger. Ensure retail customer returns and exchanges are processed in an efficient and friendly manner, refunds are issued accurately using the correct payment methods, and returned merchandise is processed or staged in the returns area correctly. Ensure all merchandise, including core charges and warranties, are invoiced before product leaves the store. Ensure that Zipline messages are communicated and Image Maker and merchandising tasks are delegated and completed as assigned. Ensure team members are adhering to the posted work schedule, changes/deviations are being approved by a member of management, and team members are clocking in/out according to company policy. Perform all store opening/closing duties, including performing day end procedures, verifying/securing money/deposits according to company policy, preparing bank deposits as needed, ensuring all night security lights are on, locking doors and securing building, arming/disarming security alarms, and checking/securing/locking delivery vehicle(s) parked in secure designated area. All other duties as assigned. SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES Required: Strong communication skills Ability to obtain RSS Certification Desired: Retail sales experience, preferably in auto parts Automotive systems and repair knowledge ASE Certification Fluency in multiple languages (Spanish is highly desired) O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization. Total Compensation Package: Competitive Wages & Paid Time Off Stock Purchase Plan & 401k with Employer Contributions Starting Day One Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA) Team Member Health/Wellbeing Programs Tuition Educational Assistance Programs Opportunities for Career Growth O’Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable. Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: rar@oreillyauto.com or call (800) 471-7431 option , and provide your requested accommodation, and position details.
Applications on the company site
Retail Service Specialist
O'Reilly Auto PartsPart time · Store 01107 Lenoir NC · On site
The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. This position will also assume shift management responsibilities in the absence of Assistant or Store Manager. Bilingual candidates encouraged to apply. ESSENTIAL JOB FUNCTIONS Lead store team members in providing excellent customer service to retail and professional customers. Supervise the customer service levels on the retail showroom to include team member execution on customer service programs (Related sales, Hi5, Rock the Call, Never Say No, Rock the Lot, etc…) Ensure telephone is answered according to company policy. Ensure all buy online/ship to store, hub and store to store transfers, and DC add orders are processed in a timely manner and customers are contacted upon shipment arrivals as needed. Ensure special orders and outside purchases are handled efficiently and according to procedure, utilizing electronic outside purchase order ledger. Ensure retail customer returns and exchanges are processed in an efficient and friendly manner, refunds are issued accurately using the correct payment methods, and returned merchandise is processed or staged in the returns area correctly. Ensure all merchandise, including core charges and warranties, are invoiced before product leaves the store. Ensure that Zipline messages are communicated and Image Maker and merchandising tasks are delegated and completed as assigned. Ensure team members are adhering to the posted work schedule, changes/deviations are being approved by a member of management, and team members are clocking in/out according to company policy. Perform all store opening/closing duties, including performing day end procedures, verifying/securing money/deposits according to company policy, preparing bank deposits as needed, ensuring all night security lights are on, locking doors and securing building, arming/disarming security alarms, and checking/securing/locking delivery vehicle(s) parked in secure designated area. All other duties as assigned. SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES Required: Strong communication skills Ability to obtain RSS Certification Desired: Retail sales experience, preferably in auto parts Automotive systems and repair knowledge ASE Certification Fluency in multiple languages (Spanish is highly desired) O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization. Total Compensation Package: Competitive Wages & Paid Time Off Stock Purchase Plan & 401k with Employer Contributions Starting Day One Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA) Team Member Health/Wellbeing Programs Tuition Educational Assistance Programs Opportunities for Career Growth O’Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable. Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: rar@oreillyauto.com or call (800) 471-7431 option , and provide your requested accommodation, and position details.
Applications on the company site
Senior Product Analyst-Catalog Content
O'Reilly Auto PartsFull time · Headquarters · On site
The Sr. Product Analyst supports the lifecycle management of catalog content, from vendor data intake through publication and retirement of listings. This role uses data to understand how technicians, retailers, and end consumers in both the DIY and DIFM segments search for and select parts, and works closely with catalog business stakeholders, engineering, and vendor management to ensure the catalog is accurate, complete, and easy to shop against fitment (year/make/model/engine) attributes. The Sr. Product Analyst also takes on greater ownership of catalog release prioritization, cross-functional coordination, and mentorship of junior analysts. This is an on-site position located in Springfield, MO. Remote work is not an option for this position. Responsibilities and Duties: Monitor all aspects of the parts catalog lifecycle, including long- and short-term catalog development strategy and promotion of catalog features. Perform analyses to stay abreast of fitment and marketplace trends and ensure the catalog's competitive position. Define and deliver catalog data structures, attribute taxonomies, and fitment logic that meet vendor and end-user needs by selecting the best possible approaches within established data standards (e.g., ACES/PIES). Deliver defined features, functionality, or outcomes from a designated part of the catalog data ingestion and publication program, selecting the best available approach within established systems. Research catalog usage data, DIY/DIFM customer behavior, and market trends to identify opportunities for catalog content improvement. Explore catalog data quality issues or gaps — such as fitment mismatches, vendor feed errors, or attribute inconsistencies — establishing potential causes, barriers, and related issues. Execute the development plan for new catalog features or vendor integrations, managing project schedules, identifying risks, and communicating to project stakeholders. Collect, analyze, and interpret large datasets related to catalog usage, fitment lookup behavior, and market trends to uncover user needs, pain points, and opportunities for catalog improvement. Edit catalog content in line with organizational style and data guidelines and prepare information for publication. Lead testing and reporting on AI initiatives applied to catalog data ingestion and publication (e.g., automated attribute mapping, fitment matching, and content generation), documenting accuracy, exceptions, and areas needing human review, and recommending adjustments to improve reliability. Plan and oversee User Acceptance Testing (UAT) for catalog releases, including defining test strategy against fitment accuracy, attribute completeness, image/spec display, and cross-reference (interchange) data prior to go-live. Work within an established project management plan to achieve catalog release and data quality goals. Review the backlog of catalog data and ingestion work for a project and reprioritize work and deployment of project resources to reduce costs and increase the value of the work delivered to the business. Provide advice, training, and assistance to catalog business stakeholders and clients to resolve complex fitment and catalog data queries, ensuring capabilities are well understood and implemented in the context of the business. Demonstrate the most valuable catalog and fitment features; lead a team of demo specialists to bring the highest value to customers during demonstrations. Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation, where relevant, to improve performance and fulfill personal potential. Maintain an understanding of catalog data standards (e.g., ACES/PIES), automotive fitment concepts, and industry best practices through ongoing education, attending conferences, and reading specialist media. Skills: Required: Manages and develops all aspects of a product or catalog dataset to ensure it achieves its full impact and value in the market. Oversees and manages all stages of a catalog product's lifecycle, from vendor data intake to retirement, ensuring efficient ingestion processes, timely publication, and adherence to data quality standards. Plans, organizes, prioritizes, and oversees catalog data and UAT activities to efficiently meet release objectives. Communicates and articulates data quality issues, ingestion errors, and potential resolutions in a clear, compelling, and tailored manner to address specific stakeholder needs. Analyzes and researches automotive aftermarket and OEM market conditions to develop a comprehensive understanding of fitment and catalog trends that benefit the organization. Determines and analyzes trends from catalog usage and ingestion data to compile reports that support data quality and product decisions. Identifies potential stakeholders (vendors, catalog business stakeholders, engineering, end users), analyzes their expectations, and develops strategies for managing them through the release cycle. Reviews and evaluates catalog data requirements and UAT findings to develop appropriate remediation plans or release actions. Tests and evaluates the performance of AI-driven tools used in catalog data ingestion and publication, documenting results and recommending adjustments to improve accuracy and reliability. Identifies, sequences, and resources catalog release and UAT schedules for timely completion. Plans, identifies, monitors, analyzes, and prioritizes risks in data ingestion and catalog releases (e.g., feed failures, fitment errors), creating response plans and managing risk if it occurs. Identifies, verifies, and manages changes to catalog scope (new vendors, categories, attribute sets), utilizing the most appropriate approach. Identifies appropriate measures for assessing catalog data quality and fitment accuracy, validates with key stakeholders, and collects performance measures to recommend actions that increase catalog value. Identifies, tracks, and enables the achievement of planned benefits and outcomes from catalog and data ingestion initiatives. Develops an effective change strategy based on gap analyses of catalog data quality and readiness assessments, including transition states and release plans. Education: Bachelor's Degree or Equivalent Level Experience: Experienced practitioner able to deal with the majority of situations and to advise others (3 to 6 years) Managerial Experience: Basic experience of coordinating the work of others (4 to 6 months) O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization. Total Compensation Package: Competitive Wages & Paid Time Off Stock Purchase Plan & 401k with Employer Contributions Starting Day One Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA) Team Member Health/Wellbeing Programs Tuition Educational Assistance Programs Opportunities for Career Growth O’Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable. Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: rar@oreillyauto.com or call (800) 471-7431 option , and provide your requested accommodation, and position details.
Applications on the company site
Software Engineering Manager-Search Platforms (Onsite Role)
O'Reilly Auto PartsFull time · Headquarters · On site
A Software Engineering Manager - Search Platforms will assist in all aspects of lifecycle management of a product/service or a group of products/services (from ideation to launch, and through to retirement), leveraging data to understand user behavior, identify product opportunities, and measure the success of product initiatives. This role provides technical leadership for search platform development and operations, ensuring scalable, high-performing, and relevant search experiences across digital commerce channels, while directly overseeing engineering talent. This position is located in Springfield, MO and not open to remote work Responsibilities and Duties: Monitor all aspects of a product life cycle, including long- and short-term development and marketing. Perform analyses to stay abreast of trends in the marketplace and ensure the product's competitive position. Define and deliver products and services that meet customer needs by selecting the best possible approaches available within established systems. Deliver defined features, functionality, or outcomes from a designated part of the development/engineering program, selecting the best available approach within established systems. Research data from digital product/service performance, customer behavior, and market trends to identify opportunities for product/service improvement. Explore issues or needs, establishing potential causes and barriers, as well as related issues. Execute the development plan for a new product or service, managing project schedules, identifying risks, and communicating to project stakeholders. Collect, analyze and interpret large datasets related to product usage, user behavior and market trends; identify trends and patterns in the data to uncover user needs, pain points, and opportunities for product improvement. Edit document in line with organizational style guidelines and prepare information for publication. Work within an established project management plan to achieve specific goals. Review the backlog of work for a small project and reprioritize the work and deployment of project resources to reduce costs and increase the value of the work delivered to the business. Provide advice, training, and assistance to clients to resolve complex queries and ensure the product and service capabilities are well understood and implemented in the context of the business. Demonstrate the most valuable features/attributes of the product/service; lead a team of demo specialists to bring the highest value to customers during demonstrations. Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation, where relevant, to improve performance and fulfill personal potential. Maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media. Manage the analysis, design, development, implementation, and testing of search-related applications and platforms (such as Solr, Elasticsearch, and Amazon OpenSearch). Lead an engineering team to deliver scalable, high-quality search solutions, providing daily technical direction, coaching, mentoring, and performance feedback. Drive search relevance tuning initiatives, including boosting, weighting, ranking strategies, schema configuration, and synonym management. Skills: Required: Manages and develops all aspects of a product or service to ensure it achieves its full impact and value in the market. Oversees and manages all stages of a product's lifecycle, from ideation to retirement, ensuring efficient processes, timely delivery, and adherence to quality standards. Plans, organizes, prioritizes and oversees activities to efficiently meet objectives. Communicates and articulates potential resolutions or strategies in a clear, compelling, and tailored manner to address specific challenges or meet organizational needs. Analyzes and researches market conditions and facts in order to develop a full and comprehensive understanding of the market to enable it to be utilized for the benefit of the organization. Determines and analyzes trends from data that is collected to assist in compiling reports that will help in decision-making. Identifies potential stakeholders, analyzes their expectations, and develops strategies for managing stakeholders and their expectations. Reviews and evaluates recommendations and requirements and to develop appropriate plans or deliver actions required. Identifies, sequences, and resources project schedules for timely completion. Plans, identifies, monitors, analyzes, and prioritizes risks (threats and opportunities), creates response plans, and manages the risk if it occurs. Identifies, verifies, and manages changes to the scope of the project or program, utilizing the most appropriate approach. Identifies appropriate measures for assessing solution performance and limitations, validates with key stakeholders, and collects appropriate performance measures to assess overall solution performance to recommend specific actions to increase solution value. Identifies, tracks, and enables the achievement of the planned benefits and intended outcomes of a program and associated projects. Develops an effective change strategy based on gap analyses and enterprise readiness assessment results, including transitions states and release plans. Strong search platform background with proven expertise in search relevance tuning, query optimization, and performance monitoring. Engineering background with strong experience in Java (Python a plus) and cloud platforms (AWS, Azure, or GCP). Familiarity with DevOps practices and tools such as Docker and Kubernetes. Desired: Experience supporting e-commerce or enterprise-scale search platforms. Advanced education in project management or leadership. ITIL certification. O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization. Total Compensation Package: Competitive Wages & Paid Time Off Stock Purchase Plan & 401k with Employer Contributions Starting Day One Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA) Team Member Health/Wellbeing Programs Tuition Educational Assistance Programs Opportunities for Career Growth O’Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable. Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: rar@oreillyauto.com or call (800) 471-7431 option , and provide your requested accommodation, and position details.
Applications on the company site
Sr Customer Service Analyst
O'Reilly Auto PartsFull time · Headquarters · On site
The Sr Customer Service Analyst will be responsible for implementing, maintaining and optimizing contact center systems. This will include things such as telephony, CRM, WFM, quality assurance, reporting, analytics, ensuring system performance, data accuracy, operational efficiency and other requirements that may align with business needs. ESSENTIAL JOB FUNCTIONS Administer, configure and maintain contact center systems, including telephony, CRM, WFM, QA and reporting platforms. Monitor system performance, troubleshoot issues and coordinate resolution with IT partners. Develop and maintain reporting, dashboards, analytics and performance metrics to support business decisions and track productivity. Ensure data integrity, system integrations and accurate flow of information against contact center platforms. Partner with leaders on both business and IT to identify system requirements, enhancements and opportunities to improve processes. Support system implementations, upgrades, testing, system releases and ongoing optimization efforts. Manage system access, user roles and security within accordance to company policies. Evaluate system capabilities and recommend solutions that improve efficiency for both customers and team members. Maintain documentation, processes and system standards while supporting training and adoption of new functionality. Maintain relationships with technology vendors and coordinate issue resolution, enhancements and service level expectations. Perform other duties, projects and responsibilities as assigned to support the needs and priorities of the department and organizational leadership. Attend company meetings and functions as needed. SKILLS / EDUCATION / EXPERIENCE Required: High school diploma or equivalent Working knowledge of telephony, CRM, WFM, QA, reporting and analytical systems Familiarity with system administration, configuration, testing and troubleshooting 3+ years supporting or administering contact center systems, business applications or related technology Strong analytical and problem-solving skills Attention to detail and data accuracy Ability to troubleshoot issues and identify root cause Ability to manage multiple priorities, projects and deadlines Strong organizational and documentation skills Ability to work effectively with both technical and non-technical team members Ability to identify opportunities to automate and streamline processes Desired: Knowledge of aftermarket automotive industry Bachelors degree in IT, Business, Computer Science, Data Analytics or a related field Relevant certifications in contact center technology (CRM, WFM, analytics or project management) Knowledge of contact center platforms, cloud technologies, BI tools and system integrations Experience administering multiple contact center platforms Experience managing technology, vendors and third-party partnerships Advanced reporting and data visualization skills Project management and process improvement skills O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization. Total Compensation Package: Competitive Wages & Paid Time Off Stock Purchase Plan & 401k with Employer Contributions Starting Day One Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA) Team Member Health/Wellbeing Programs Tuition Educational Assistance Programs Opportunities for Career Growth O’Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable. Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: rar@oreillyauto.com or call (800) 471-7431 option , and provide your requested accommodation, and position details.
Applications on the company site
Catering Lead
Panera BreadFull time · 606374 Kennewick, WA - West Canal Drive · On site
Catering Lead At Panera, our people come first. If you're looking for a place where you can grow, feel supported, be yourself, enjoy great perks, and have a little fun along the way—you're in the right spot. We're here to help you succeed every day, in every way. Get ready to rise and come join the fun where you will be a part of making the familiar fantastic! Because at Panera, the best thing of bread is sharing it! What’s In It for You? Competitive pay & eligible for team tips Free on-shift meals & unlimited fountain beverages Flexible & reliable scheduling Paid vacation, sick time, and holidays for full-time team members Medical, dental, vision, life insurance, pet insurance & 401(k) with match available Career advancement & leadership development opportunities Tuition discounts Perks & rewards for team members Team member assistance program And much, much more! As a Catering Lead at Panera, you play a crucial role in our catering operations. You help guests plan and choose delicious, familiar and fantastic Panera dishes for their events, respond to their inquiries and requirements, and guarantee hassle-free hosting with craveable food delivered promptly and accurately. As a Catering Lead at Panera, Your Role Includes: Manage and produce catering orders for our guests. Create memorable experiences with warm, friendly service, effective communication, and proactive follow-ups to ensure every guest leaves satisfied. Assist with delivering orders to guests’ events. Strictly adhere to health and food safety standards. Maintain Panera’s exceptional standards for craveable food quality. Build excitement and interest in Panera’s products and services. Marketing Panera Catering to local area businesses, schools and events. Assist and support your Managers and Team Members as needed. Help build our Culture of warmth, belonging, growth, and trust. This Opportunity Is for You If: Minimum age: 18 years of age. Complete basic food safety understanding and practice training. (Food Handler’s Card, as required by law). Enjoy people and have effective communication skills. A self-starter who can meet goals with limited supervision. Excellent organizational and time-management skills. Must have your own vehicle that you can use for delivering orders, a valid U.S. Driver’s License, and have an acceptable driving record, subject to Panera’s sole discretion. This role requires flexible hours, including nights and weekends in a fast-paced environment with shifting priorities.Ability to lift, carry, push, or pull objects 25-50 pounds. Capability to stand and walk for up to 3 hours. Must be able to clearly communicate and quickly understand guests and associates’ directions in a loud environment. Be an ambassador of our Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working (and winning) as a team, having fun and celebrating success, and seeing the best in others! __ Equal Opportunity Employer: Disabled/Veterans Competitive pay: $17.13 - $20.25 The actual pay offered will be determined by multiple factors, including but not limited to the candidate’s relevant experience, job-related knowledge, skills, and geographical location. Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate. 606374 Kennewick, WA - West Canal Drive
Applications on the company site
Catering Lead
Panera BreadPart time · 601965 Richland, WA - Duportail · On site
Catering Lead At Panera, our people come first. If you're looking for a place where you can grow, feel supported, be yourself, enjoy great perks, and have a little fun along the way—you're in the right spot. We're here to help you succeed every day, in every way. Get ready to rise and come join the fun where you will be a part of making the familiar fantastic! Because at Panera, the best thing of bread is sharing it! What’s In It for You? Competitive pay & eligible for team tips Free on-shift meals & unlimited fountain beverages Flexible & reliable scheduling Paid vacation, sick time, and holidays for full-time team members Medical, dental, vision, life insurance, pet insurance & 401(k) with match available Career advancement & leadership development opportunities Tuition discounts Perks & rewards for team members Team member assistance program And much, much more! As a Catering Lead at Panera, you play a crucial role in our catering operations. You help guests plan and choose delicious, familiar and fantastic Panera dishes for their events, respond to their inquiries and requirements, and guarantee hassle-free hosting with craveable food delivered promptly and accurately. As a Catering Lead at Panera, Your Role Includes: Manage and produce catering orders for our guests. Create memorable experiences with warm, friendly service, effective communication, and proactive follow-ups to ensure every guest leaves satisfied. Assist with delivering orders to guests’ events. Strictly adhere to health and food safety standards. Maintain Panera’s exceptional standards for craveable food quality. Build excitement and interest in Panera’s products and services. Marketing Panera Catering to local area businesses, schools and events. Assist and support your Managers and Team Members as needed. Help build our Culture of warmth, belonging, growth, and trust. This Opportunity Is for You If: Minimum age: 18 years of age. Complete basic food safety understanding and practice training. (Food Handler’s Card, as required by law). Enjoy people and have effective communication skills. A self-starter who can meet goals with limited supervision. Excellent organizational and time-management skills. Must have your own vehicle that you can use for delivering orders, a valid U.S. Driver’s License, and have an acceptable driving record, subject to Panera’s sole discretion. This role requires flexible hours, including nights and weekends in a fast-paced environment with shifting priorities.Ability to lift, carry, push, or pull objects 25-50 pounds. Capability to stand and walk for up to 3 hours. Must be able to clearly communicate and quickly understand guests and associates’ directions in a loud environment. Be an ambassador of our Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working (and winning) as a team, having fun and celebrating success, and seeing the best in others! __ Equal Opportunity Employer: Disabled/Veterans Competitive pay: $17.13 - $20.25 The actual pay offered will be determined by multiple factors, including but not limited to the candidate’s relevant experience, job-related knowledge, skills, and geographical location. Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate. 601965 Richland, WA - Duportail
Applications on the company site
Catering Lead
Panera BreadPart time · 601958 Spokane, WA - N Division · On site
Catering Lead At Panera, our people come first. If you're looking for a place where you can grow, feel supported, be yourself, enjoy great perks, and have a little fun along the way—you're in the right spot. We're here to help you succeed every day, in every way. Get ready to rise and come join the fun where you will be a part of making the familiar fantastic! Because at Panera, the best thing of bread is sharing it! What’s In It for You? Competitive pay & eligible for team tips Free on-shift meals & unlimited fountain beverages Flexible & reliable scheduling Paid vacation, sick time, and holidays for full-time team members Medical, dental, vision, life insurance, pet insurance & 401(k) with match available Career advancement & leadership development opportunities Tuition discounts Perks & rewards for team members Team member assistance program And much, much more! As a Catering Lead at Panera, you play a crucial role in our catering operations. You help guests plan and choose delicious, familiar and fantastic Panera dishes for their events, respond to their inquiries and requirements, and guarantee hassle-free hosting with craveable food delivered promptly and accurately. As a Catering Lead at Panera, Your Role Includes: Manage and produce catering orders for our guests. Create memorable experiences with warm, friendly service, effective communication, and proactive follow-ups to ensure every guest leaves satisfied. Assist with delivering orders to guests’ events. Strictly adhere to health and food safety standards. Maintain Panera’s exceptional standards for craveable food quality. Build excitement and interest in Panera’s products and services. Marketing Panera Catering to local area businesses, schools and events. Assist and support your Managers and Team Members as needed. Help build our Culture of warmth, belonging, growth, and trust. This Opportunity Is for You If: Minimum age: 18 years of age. Complete basic food safety understanding and practice training. (Food Handler’s Card, as required by law). Enjoy people and have effective communication skills. A self-starter who can meet goals with limited supervision. Excellent organizational and time-management skills. Must have your own vehicle that you can use for delivering orders, a valid U.S. Driver’s License, and have an acceptable driving record, subject to Panera’s sole discretion. This role requires flexible hours, including nights and weekends in a fast-paced environment with shifting priorities.Ability to lift, carry, push, or pull objects 25-50 pounds. Capability to stand and walk for up to 3 hours. Must be able to clearly communicate and quickly understand guests and associates’ directions in a loud environment. Be an ambassador of our Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working (and winning) as a team, having fun and celebrating success, and seeing the best in others! __ Equal Opportunity Employer: Disabled/Veterans Competitive pay: $17.13 - $20.25 The actual pay offered will be determined by multiple factors, including but not limited to the candidate’s relevant experience, job-related knowledge, skills, and geographical location. Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate. 601958 Spokane, WA - N Division
Applications on the company site
Catering Lead
Panera BreadPart time · 601878 Yakima, WA - E. Valley Mall Blvd · On site
Catering Lead At Panera, our people come first. If you're looking for a place where you can grow, feel supported, be yourself, enjoy great perks, and have a little fun along the way—you're in the right spot. We're here to help you succeed every day, in every way. Get ready to rise and come join the fun where you will be a part of making the familiar fantastic! Because at Panera, the best thing of bread is sharing it! What’s In It for You? Competitive pay & eligible for team tips Free on-shift meals & unlimited fountain beverages Flexible & reliable scheduling Paid vacation, sick time, and holidays for full-time team members Medical, dental, vision, life insurance, pet insurance & 401(k) with match available Career advancement & leadership development opportunities Tuition discounts Perks & rewards for team members Team member assistance program And much, much more! As a Catering Lead at Panera, you play a crucial role in our catering operations. You help guests plan and choose delicious, familiar and fantastic Panera dishes for their events, respond to their inquiries and requirements, and guarantee hassle-free hosting with craveable food delivered promptly and accurately. As a Catering Lead at Panera, Your Role Includes: Manage and produce catering orders for our guests. Create memorable experiences with warm, friendly service, effective communication, and proactive follow-ups to ensure every guest leaves satisfied. Assist with delivering orders to guests’ events. Strictly adhere to health and food safety standards. Maintain Panera’s exceptional standards for craveable food quality. Build excitement and interest in Panera’s products and services. Marketing Panera Catering to local area businesses, schools and events. Assist and support your Managers and Team Members as needed. Help build our Culture of warmth, belonging, growth, and trust. This Opportunity Is for You If: Minimum age: 18 years of age. Complete basic food safety understanding and practice training. (Food Handler’s Card, as required by law). Enjoy people and have effective communication skills. A self-starter who can meet goals with limited supervision. Excellent organizational and time-management skills. Must have your own vehicle that you can use for delivering orders, a valid U.S. Driver’s License, and have an acceptable driving record, subject to Panera’s sole discretion. This role requires flexible hours, including nights and weekends in a fast-paced environment with shifting priorities.Ability to lift, carry, push, or pull objects 25-50 pounds. Capability to stand and walk for up to 3 hours. Must be able to clearly communicate and quickly understand guests and associates’ directions in a loud environment. Be an ambassador of our Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working (and winning) as a team, having fun and celebrating success, and seeing the best in others! __ Equal Opportunity Employer: Disabled/Veterans Competitive pay: $17.13 - $20.25 The actual pay offered will be determined by multiple factors, including but not limited to the candidate’s relevant experience, job-related knowledge, skills, and geographical location. Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate. 601878 Yakima, WA - E. Valley Mall Blvd
Applications on the company site
Catering Lead
Panera BreadFull time · 601866 Spokane Valley, WA - Indiana Avenue · On site
Catering Lead At Panera, our people come first. If you're looking for a place where you can grow, feel supported, be yourself, enjoy great perks, and have a little fun along the way—you're in the right spot. We're here to help you succeed every day, in every way. Get ready to rise and come join the fun where you will be a part of making the familiar fantastic! Because at Panera, the best thing of bread is sharing it! What’s In It for You? Competitive pay & eligible for team tips Free on-shift meals & unlimited fountain beverages Flexible & reliable scheduling Paid vacation, sick time, and holidays for full-time team members Medical, dental, vision, life insurance, pet insurance & 401(k) with match available Career advancement & leadership development opportunities Tuition discounts Perks & rewards for team members Team member assistance program And much, much more! As a Catering Lead at Panera, you play a crucial role in our catering operations. You help guests plan and choose delicious, familiar and fantastic Panera dishes for their events, respond to their inquiries and requirements, and guarantee hassle-free hosting with craveable food delivered promptly and accurately. As a Catering Lead at Panera, Your Role Includes: Manage and produce catering orders for our guests. Create memorable experiences with warm, friendly service, effective communication, and proactive follow-ups to ensure every guest leaves satisfied. Assist with delivering orders to guests’ events. Strictly adhere to health and food safety standards. Maintain Panera’s exceptional standards for craveable food quality. Build excitement and interest in Panera’s products and services. Marketing Panera Catering to local area businesses, schools and events. Assist and support your Managers and Team Members as needed. Help build our Culture of warmth, belonging, growth, and trust. This Opportunity Is for You If: Minimum age: 18 years of age. Complete basic food safety understanding and practice training. (Food Handler’s Card, as required by law). Enjoy people and have effective communication skills. A self-starter who can meet goals with limited supervision. Excellent organizational and time-management skills. Must have your own vehicle that you can use for delivering orders, a valid U.S. Driver’s License, and have an acceptable driving record, subject to Panera’s sole discretion. This role requires flexible hours, including nights and weekends in a fast-paced environment with shifting priorities.Ability to lift, carry, push, or pull objects 25-50 pounds. Capability to stand and walk for up to 3 hours. Must be able to clearly communicate and quickly understand guests and associates’ directions in a loud environment. Be an ambassador of our Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working (and winning) as a team, having fun and celebrating success, and seeing the best in others! __ Equal Opportunity Employer: Disabled/Veterans Competitive pay: $17.13 - $20.25 The actual pay offered will be determined by multiple factors, including but not limited to the candidate’s relevant experience, job-related knowledge, skills, and geographical location. Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate. 601866 Spokane Valley, WA - Indiana Avenue
Applications on the company site
General Manager
Panera BreadFull time · 606410 Paramount, CA - Paramount Boulevard · On site
General Manager Lead with purpose. Grow with support. At Panera, our leaders are celebrated for bringing out the best in their teams. Enjoy great perks, a welcoming culture, and the opportunity to make a real impact—every day. Get ready to rise and come join the fun where you will be a part of making the familiar fantastic! Because at Panera, the best thing of bread is sharing it! What’s In It for You? Competitive pay & eligible for quarterly bonuses Free on-shift meals & unlimited fountain beverages Paid vacation, sick time, and holidays Medical, dental, vision, life insurance, pet insurance & 401(k) with match available Career advancement & leadership development opportunities Tuition discounts Perks & rewards for team members Team member assistance program And much, much more! As a General Manager, you will lead a high-performing team and oversee the success of the beloved neighborhood bakery-cafe to sweet success. You will take full ownership of operations, make strategic decisions, create an environment where your team thrives, guests feel the Panera Warmth, and every shift is something to celebrate. As a General Manager, at Panera, Your Role Includes: Own all aspects of leading, the bakery-cafe team include planning and managing staffing needs, scheduling, people development, career development, performance management, training, and succession planning. Hire, onboard, and train new team members while motivating, energizing, engaging, inspiring, and celebrating the entire team. Manage team performance to ensure the bakery-cafe’s goals, operational and quality standards, and extraordinary guest service expectations are met. Create subject matter experts within your bakery-cafe by developing managers on people processes and Panera’s Guiding Values & Behaviors. Follow operational procedures designed to ensure your bakery-cafe successfully executes all company strategies and initiatives. Make sure every guest is delighted by the quality of our food, service, and staff. Build engaging relationships that lead to long-term, loyal guests. Ensure team members follow company policies and procedures and comply with all federal, state and local regulations. Responsible for maintaining a healthy and safe workplace for your team that meets Panera’s health, food, safety, and company culture standards. Responsible for maintaining the bakery-cafe’s overall costs and inventory. Help build our Culture of warmth, belonging, growth, and trust. This Opportunity Is for You If: Minimum age: 18 years of age. 3+ years of restaurant General Manager experience preferred. ServSafe certification (or ability to achieve). Any job offer for this position is conditional upon the results of a background check. Proven ability to drive positive results through strong business acumen Proven ability to run great shifts while directing, motivating, coaching and developing others in a fast-paced environment. This role requires flexible hours including nights and weekends in a fast-paced environment with shifting priorities. Any job offer for this position is conditional upon the results of a background check. While performing this job, the General Manager role is regularly required to:Ability to lift, carry, push, or pull objects 25 pounds. Capability to stand and walk for up to 6 hours. Must be able to clearly communicate and quickly understand guests and associates’ directions in a loud environment. Be an ambassador of our Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working (and winning) as a team, having fun and celebrating success, and seeing the best in others! __ Equal Opportunity Employer: Disabled/Veterans Pay Rate: $83,200 to $93,200 The actual pay offered will be determined by multiple factors, including but not limited to the candidate’s relevant experience, job-related knowledge, skills, and geographical location. Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate. 606410 Paramount, CA - Paramount Boulevard
Applications on the company site
Restaurant Manager
Panera BreadFull time · 600945 Chesterfield, MO - Clarkson Road · On site
Restaurant Manager Lead with purpose. Grow with support. At Panera, our leaders are celebrated for bringing out the best in their teams. Enjoy great perks, a welcoming culture, and the opportunity to make a real impact—every day. Get ready to rise and come join the fun where you will be a part of making the familiar fantastic! Because at Panera, the best thing of bread is sharing it! What’s In It for You? Competitive pay & eligible for quarterly bonuses Free on-shift meals & unlimited fountain beverages Paid vacation, sick time, and holidays Medical, dental, vision, life insurance, pet insurance & 401(k) with match available Career advancement & leadership development opportunities Tuition discounts Perks & rewards for team members Team member assistance program And much, much more! As a Team Manager, you’ll be part of the bakery-cafe’s leadership team, helping to run great shifts, support team development, and maintain the high standards our guests expect. As a Team Manager at Panera, Your Role Includes: Make sure every guest is delighted by the quality of our food, service, and staff. Build engaging relationships that lead to long-term, loyal guests. Lead, manager and develop team members by coaching, inspiring, and motivating them to exceed goals in sales, speed, order accuracy, and guest experience – and celebrate their achievements along the way. Participate in the interviewing and selection process. Train the team in food safety standards and ensure they are maintained. Help build our Culture of warmth, belonging, growth, and trust. This Opportunity Is for You If: Minimum age: 18 years of age. 1+ years of restaurant management experience preferred. Proven ability to lead great shifts while directing, motivating, coaching and developing others in a fast-paced environment. ServSafe certification (or ability to achieve certification). This role requires flexible hours including nights and weekends in a fast-paced environment with shifting priorities. Any job offer for this position is conditional upon the results of a background check. While performing this job, the Team Manager role is regularly required to:Ability to lift, carry, push, or pull objects 25 pounds. Capability to stand and walk for up to 6 hours. Must be able to clearly communicate and quickly understand guests and associates’ directions in a loud environment. Be an ambassador of our Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working (and winning) as a team, having fun and celebrating success, and seeing the best in others! __ Equal Opportunity Employer: Disabled/Veterans The actual pay offered will be determined by multiple factors, including but not limited to the candidate’s relevant experience, job-related knowledge, skills, and geographical location. Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate. 600945 Chesterfield, MO - Clarkson Road
Applications on the company site
Restaurant Team Member
Panera BreadFull time · 606494 Washington, DC - 1st Street Northeast · On site
Restaurant Team Member At Panera Bread, we believe every guest deserves our best. As a Restaurant Team Member, you’ll be the heart of hospitality- bringing warmth, care, and joy to every interaction. Restaurant Team Members have the special opportunity to connect with our amazing guests, directly impact the bakery-cafe’s growing business, and most importantly serve local communities across the country. Support in bringing Panera warmth to life and help ensure every guest receives our best. By sharing a warm welcome, delivering food with gratitude, always looking for ways to help, building personal connections, and finding moments to surprise and delight, you help create meaningful experiences that keep guests coming back. Responsibilities As a Restaurant Team Member, you will be an ambassador for bringing Panera Warmth to life with each guest interaction, delivering excellent services in every circumstance. Your daily responsibilities will include, but are not limited to: Restaurant Team Members will execute the duties for their specific areas within the bakery-cafe (e.g., Production, Prep, Service, Cashier, Expo, Drive-Thru, Barista, Guest Experience Champion, QC, etc.). Greet every guest with genuine warmth and enthusiasm. Assemble fresh salads, soups, and sandwiches with care, accuracy, and efficiency – no assembly lines, just real ingredients and great food. Stay on the move – assist guests at entry, cashier, and dining areas. Maintain a clean, safe, and inviting environment by following food safety standards and cleaning protocols. Be informed about daily priorities and adapt to changes with a positive attitude – every guest gets our best. Support team success by completing cleaning and stocking duties and helping set up the next shift. What’s In It for You Competitive pay & eligible for team tips Free on-shift meals & unlimited fountain beverages Flexible, reliable scheduling Paid vacation, sick time, and holidays (for full-time team members) Medical, dental, vision, life insurance, pet insurance & 401(k) with match available Career advancement & leadership development opportunities Tuition discounts Perks & rewards for team members Team member assistance program This Opportunity Is for You If You meet the minimum age requirement (16+) and can lift up to 25 lbs. and stand for extended periods. Must be able to clearly communicate and quickly understand guests, managers, and team members’ directions in a loud environment. You have strong interpersonal skills and love making people smile. You’re passionate about creating moments of comfort, connection, and joy for every guest. You thrive in a fast-paced environment and can multitask with ease. You’re reliable, punctual, and flexible to work evenings, weekends, and holidays. Complete basic food safety understanding and practice training. (Food Handler’s Card, as required by law) You enjoy working with food. (Food service experience is preferred but not required.) Equal Opportunity Employer: Disabled/Veterans The actual pay offered will be determined by multiple factors, including but not limited to the candidate’s relevant experience, job-related knowledge, skills, and geographical location. Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate. 606494 Washington, DC - 1st Street Northeast
Applications on the company site
Team Manager
Panera BreadFull time · 606410 Paramount, CA - Paramount Boulevard · On site
Team Manager Lead with purpose. Grow with support. At Panera, our leaders are celebrated for bringing out the best in their teams. Enjoy great perks, a welcoming culture, and the opportunity to make a real impact—every day. Get ready to rise and come join the fun where you will be a part of making the familiar fantastic! Because at Panera, the best thing of bread is sharing it! What’s In It for You? Competitive pay & eligible for quarterly bonuses Free on-shift meals & unlimited fountain beverages Paid vacation, sick time, and holidays Medical, dental, vision, life insurance, pet insurance & 401(k) with match available Career advancement & leadership development opportunities Tuition discounts Perks & rewards for team members Team member assistance program And much, much more! As a Team Manager, you’ll be part of the bakery-cafe’s leadership team, helping to run great shifts, support team development, and maintain the high standards our guests expect. As a Team Manager at Panera, Your Role Includes: Make sure every guest is delighted by the quality of our food, service, and staff. Build engaging relationships that lead to long-term, loyal guests. Lead, manager and develop team members by coaching, inspiring, and motivating them to exceed goals in sales, speed, order accuracy, and guest experience – and celebrate their achievements along the way. Participate in the interviewing and selection process. Train the team in food safety standards and ensure they are maintained. Help build our Culture of warmth, belonging, growth, and trust. This Opportunity Is for You If: Minimum age: 18 years of age. 1+ years of restaurant management experience preferred. Proven ability to lead great shifts while directing, motivating, coaching and developing others in a fast-paced environment. ServSafe certification (or ability to achieve certification). This role requires flexible hours including nights and weekends in a fast-paced environment with shifting priorities. Any job offer for this position is conditional upon the results of a background check. While performing this job, the Team Manager role is regularly required to:Ability to lift, carry, push, or pull objects 25 pounds. Capability to stand and walk for up to 6 hours. Must be able to clearly communicate and quickly understand guests and associates’ directions in a loud environment. Be an ambassador of our Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working (and winning) as a team, having fun and celebrating success, and seeing the best in others! __ Equal Opportunity Employer: Disabled/Veterans Pay Range: $24.50 to $29.00 The actual pay offered will be determined by multiple factors, including but not limited to the candidate’s relevant experience, job-related knowledge, skills, and geographical location. Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate. 606410 Paramount, CA - Paramount Boulevard
Applications on the company site
Team Manager-Clinton Township, MI
Panera BreadFull time · 606152 Clinton Township, MI - William P. Rosso Hwy · On site
Team Manager-Clinton Township, MI Lead with purpose. Grow with support. At Panera, our leaders are celebrated for bringing out the best in their teams. Enjoy great perks, a welcoming culture, and the opportunity to make a real impact—every day. Get ready to rise and come join the fun where you will be a part of making the familiar fantastic! Because at Panera, the best thing of bread is sharing it! What’s In It for You? Competitive pay & eligible for quarterly bonuses Free on-shift meals & unlimited fountain beverages Paid vacation, sick time, and holidays Medical, dental, vision, life insurance, pet insurance & 401(k) with match available Career advancement & leadership development opportunities Tuition discounts Perks & rewards for team members Team member assistance program And much, much more! As a Team Manager, you’ll be part of the bakery-cafe’s leadership team, helping to run great shifts, support team development, and maintain the high standards our guests expect. As a Team Manager at Panera, Your Role Includes: Make sure every guest is delighted by the quality of our food, service, and staff. Build engaging relationships that lead to long-term, loyal guests. Lead, manager and develop team members by coaching, inspiring, and motivating them to exceed goals in sales, speed, order accuracy, and guest experience – and celebrate their achievements along the way. Participate in the interviewing and selection process. Train the team in food safety standards and ensure they are maintained. Help build our Culture of warmth, belonging, growth, and trust. This Opportunity Is for You If: Minimum age: 18 years of age. 1+ years of restaurant management experience preferred. Proven ability to lead great shifts while directing, motivating, coaching and developing others in a fast-paced environment. ServSafe certification (or ability to achieve certification). This role requires flexible hours including nights and weekends in a fast-paced environment with shifting priorities. Any job offer for this position is conditional upon the results of a background check. While performing this job, the Team Manager role is regularly required to:Ability to lift, carry, push, or pull objects 25 pounds. Capability to stand and walk for up to 6 hours. Must be able to clearly communicate and quickly understand guests and associates’ directions in a loud environment. Be an ambassador of our Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working (and winning) as a team, having fun and celebrating success, and seeing the best in others! __ Equal Opportunity Employer: Disabled/Veterans The actual pay offered will be determined by multiple factors, including but not limited to the candidate’s relevant experience, job-related knowledge, skills, and geographical location. Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate. 606152 Clinton Township, MI - William P. Rosso Hwy
Applications on the company site
Assistant General Manager
Panera BreadFull time · 606410 Paramount, CA - Paramount Boulevard · On site
Assistant General Manager Lead with purpose. Grow with support. At Panera, our leaders are celebrated for bringing out the best in their teams. Enjoy great perks, a welcoming culture, and the opportunity to make a real impact—every day. Get ready to rise and come join the fun where you will be a part of making the familiar fantastic! Because at Panera, the best thing of bread is sharing it! What’s In It for You? Competitive pay & eligible for quarterly bonuses Free on-shift meals & unlimited fountain beverages Paid vacation, sick time, and holidays Medical, dental, vision, life insurance, pet insurance & 401(k) with match available Career advancement & leadership development opportunities Tuition discounts Perks & rewards for team members Team member assistance program And much, much more! As an Assistant General Manager, you’ll lead an amazing team and a beloved neighborhood bakery-cafe to sweet success! You’ll inspire and celebrate your team, partner with your General Manager in overseeing operations, delight guests every day, and grow the business- while taking ownership on hiring, training, and development at your location. As Assistant General Manager Panera, Your Role Includes: Support your General Manager by making key decisions and problem solving. Plan and manage staffing needs, shift scheduling, people development, career development, and succession planning. Support the hiring, on-boarding, and training of new team members while motivating energizing, engaging, inspiring, and celebrating the entire team. Assist with managing team performance to ensure the bakery-cafe’s goals, operational and quality standards, and extraordinary guest service expectations are met. Partner with the General Manager to create subject matter experts within your bakery-cafe by developing managers on people’s processes and Panera’s Guiding Values & Behaviors. Work as a team to ensure every guest is delighted by the quality of our food, service, and our team. Build engaging relationships that lead to long-term, loyal guests as part of the bakery-cafe’s management team. Follow operational procedures designed to ensure your bakery-cafe successfully executes all company strategies and initiatives. Ensure team members follow company policies and procedures and comply with all federal, state and local regulations. Maintain a healthy and safe workplace for your team that meets Panera’s health, food, safety, and company culture standards. Assist your General Manager in maintaining the bakery-cafe’s overall costs and inventory. Help build our Culture of warmth, belonging, growth, and trust. This Opportunity Is for You If: Minimum age: 18 years of age. 1+ years of restaurant management experience preferred. ServSafe certification (or ability to achieve). Proven ability to drive positive results through strong business acumen required. Proven availability to run great shifts while directing, motivating, coaching and developing others in a fast-paced environment. This role requires flexible hours including nights and weekends in a fast-paced environment with shifting priorities. Any job offer for this position is conditional upon the results of a background check. While performing this job, the Assistant General Manager role is regularly required to:Ability to lift, carry, push, or pull objects 50 pounds. Capability to stand and walk for up to 6 hours. Must be able to clearly communicate and quickly understand guests and associates’ directions in a loud environment. Be an ambassador of our Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working (and winning) as a team, having fun and celebrating success, and seeing the best in others! __ Equal Opportunity Employer: Disabled/Veterans Pay Range: 26.00 to $ 32.50 The actual pay offered will be determined by multiple factors, including but not limited to the candidate’s relevant experience, job-related knowledge, skills, and geographical location. Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate. 606410 Paramount, CA - Paramount Boulevard
Applications on the company site
Assistant General Manager
Panera BreadFull time · 601682 Virginia Beach, VA - Fordham Drive · On site
Assistant General Manager Lead with purpose. Grow with support. At Panera, our leaders are celebrated for bringing out the best in their teams. Enjoy great perks, a welcoming culture, and the opportunity to make a real impact—every day. Get ready to rise and come join the fun where you will be a part of making the familiar fantastic! Because at Panera, the best thing of bread is sharing it! What’s In It for You? Competitive pay & eligible for quarterly bonuses Free on-shift meals & unlimited fountain beverages Paid vacation, sick time, and holidays Medical, dental, vision, life insurance, pet insurance & 401(k) with match available Career advancement & leadership development opportunities Tuition discounts Perks & rewards for team members Team member assistance program And much, much more! As an Assistant General Manager, you’ll lead an amazing team and a beloved neighborhood bakery-cafe to sweet success! You’ll inspire and celebrate your team, partner with your General Manager in overseeing operations, delight guests every day, and grow the business- while taking ownership on hiring, training, and development at your location. As Assistant General Manager Panera, Your Role Includes: Support your General Manager by making key decisions and problem solving. Plan and manage staffing needs, shift scheduling, people development, career development, and succession planning. Support the hiring, on-boarding, and training of new team members while motivating energizing, engaging, inspiring, and celebrating the entire team. Assist with managing team performance to ensure the bakery-cafe’s goals, operational and quality standards, and extraordinary guest service expectations are met. Partner with the General Manager to create subject matter experts within your bakery-cafe by developing managers on people’s processes and Panera’s Guiding Values & Behaviors. Work as a team to ensure every guest is delighted by the quality of our food, service, and our team. Build engaging relationships that lead to long-term, loyal guests as part of the bakery-cafe’s management team. Follow operational procedures designed to ensure your bakery-cafe successfully executes all company strategies and initiatives. Ensure team members follow company policies and procedures and comply with all federal, state and local regulations. Maintain a healthy and safe workplace for your team that meets Panera’s health, food, safety, and company culture standards. Assist your General Manager in maintaining the bakery-cafe’s overall costs and inventory. Help build our Culture of warmth, belonging, growth, and trust. This Opportunity Is for You If: Minimum age: 18 years of age. 1+ years of restaurant management experience preferred. ServSafe certification (or ability to achieve). Proven ability to drive positive results through strong business acumen required. Proven availability to run great shifts while directing, motivating, coaching and developing others in a fast-paced environment. This role requires flexible hours including nights and weekends in a faced-paced environment with shifting priorities. Any job offer for this position is conditional upon the results of a background check. While performing this job, the Assistant General Manager role is regularly required to:Ability to lift, carry, push, or pull objects 50 pounds. Capability to stand and walk for up to 6 hours. Must be able to clearly communicate and quickly understand guests and associates’ directions in a loud environment. Be an ambassador of our Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working (and winning) as a team, having fun and celebrating success, and seeing the best in others! __ Equal Opportunity Employer: Disabled/Veterans The actual pay offered will be determined by multiple factors, including but not limited to the candidate’s relevant experience, job-related knowledge, skills, and geographical location. Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate. 601682 Virginia Beach, VA - Fordham Drive
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