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102588 roles
Manager, Site Reliability Engineering (Auth0)
OktaFull time · New York, New York; Washington, DC · On site
Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The SRE Leadership Team The SRE Leadership Team at Okta is the backbone of our platform's reliability and operational excellence. We are a forward-thinking group of engineers and leaders who believe that great infrastructure is invisible—it just works. Our team champions a culture of continuous learning, data-driven decision-making, and blameless incident response. We work at the intersection of product engineering, architecture, and operations to ensure Auth0 remains the trusted authentication platform for millions of users worldwide. As a Manager, Site Reliability Engineer, you'll lead this team with a focus on scalability, resilience, and empowering engineers to grow as technical leaders. What You'll Be Doing Lead the SRE team's technical direction, translating organizational vision into actionable roadmaps while driving complex, cross-functional initiatives across product and platform teams Operate at scale through hands-on participation in 24/7 on-call rotations (follow-the-sun weekdays, shared weekends), directly troubleshooting and remediating incidents on critical systems Build infrastructure resilience, designing and implementing monitoring, alerting, and automation improvements that reduce toil and elevate operational efficiency Champion reliability best practices, establishing policies and cultural standards that embed observability, resilience, and software engineering rigor into all engineering efforts Mentor and develop SRE talent, elevating team capabilities through pair programming, design discussions, and code reviews while fostering a culture of continuous learning Represent reliability as a senior technical leader in architectural reviews and strategic planning, ensuring reliability is a core consideration in major engineering decisions What You'll Bring to the Role 3+ years of hands-on team leadership in SRE or software engineering roles within cloud-native environments, combined with 8+ years of total industry experience Deep expertise in cloud platforms (AWS, Azure) and infrastructure as code (Terraform), with proven experience managing cloud-native architectures including containers, Kubernetes, microservices, and databases Strong programming skills in Go or Python, with a track record of building and maintaining production-grade tools, automation, and infrastructure solutions Data-driven mindset grounded in SRE principles: blameless culture, systematic problem-solving, and the ability to apply software engineering approaches to operational challenges Exceptional communication skills—both verbal and written—enabling you to drive clarity during high-pressure incidents and articulate complex concepts to diverse stakeholders Proven ability to build and lead high-performing teams in globally distributed, remote-first environments with strong interpersonal and collaboration skills Strategic vision and technical depth, combining leadership acumen with hands-on technical excellence and a passion for mentoring senior engineers and shaping team direction Extra Credit Experience leading reliability initiatives that directly improved system uptime and reduced incident response times at scale Contributions to open-source infrastructure or observability tooling Experience designing and implementing comprehensive incident response programs and runbook automation Additional requirements: This position requires the ability to access federal environments and/or have access to protected federal data. As a condition of employment for this position, the successful candidate must be able to submit documentation establishing U.S. Person status (e.g. a U.S. Citizen, National, Lawful Permanent Resident, Refugee, or Asylee. 22 CFR 120.15) upon hire. P13036 Below is the annual base salary range for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York and Washington. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us. The annual base salary range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York, and Washington is between: $182,000—$250,800 USD The Okta Experience Supporting Your Well-Being Driving Social Impact Developing Talent and Fostering Connection + Community We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.
Applications on the company site
Compliance, Trade Surveillance Associate
CoinbaseFull time · Remote - USA · Remote
Ready to do the most impactful work of your career? At Coinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase. As a Trade Surveillance Associate in the Market Regulation Department of Coinbase Derivatives, LLC (CDE), you'll help ensure the integrity of Coinbase's CFTC-registered designated contract market by monitoring trade activity, investigating potential violations, and enforcing CDE's rulebook. Working closely with the Chief Regulatory Officer and Market Regulation Department, you'll analyze surveillance alerts, conduct investigations into disruptive trading practices, and produce the reports and documentation that support CDE's regulatory obligations as a self-regulatory organization. What you'll do: Investigate potential trade practice violations, including spoofing, wash trading, money pass activity, front running, fraud, and other disruptive trading activity by CDE participants to ensure compliance with CDE's rulebook and applicable CFTC regulations. Analyze alerts generated by CDE's trade surveillance system, triaging and escalating matters that require heightened review in partnership with Market Regulation Department leadership. Produce investigative reports documenting observations, findings, and assessments, maintaining compliance with recordkeeping requirements for all inquiries and investigations. Deliver updates and presentations to the Chief Regulatory Officer, CDE Board, and Regulatory Oversight Committee on matters related to trade activity in accordance with CDE rules and procedures. Identify patterns and trends across surveillance data that may indicate emerging market risks or systemic compliance gaps, recommending process improvements to strengthen the program. Required Skills and Experience: 3+ years of experience providing market and trade surveillance support for regulated entities (DCMs, DCOs, exchanges, broker-dealers, or comparable). Sound understanding of market fundamentals, derivatives trading practices, and investigative and surveillance techniques, with the ability to apply CFTC regulations and exchange rulebooks to specific trading scenarios. Demonstrated ability to produce clear, well-organized investigative memoranda, reports, and presentations that synthesize complex trading data for stakeholders at all levels, including regulators. Experience managing multiple concurrent investigations and regulatory deadlines while maintaining accuracy and thoroughness across all active matters. Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality. Pay Transparency Notice: Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)). Annual base salary range (excluding equity and bonus): $108,630—$127,800 USD Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period. Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws. US Applicants: View Employee Rights, Know Your Rights, and E-Verify Notice of Participation. Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial. Data Privacy & Arbitration: By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.
Applications on the company site
Senior Program Manager, AI Enablement
ChimeFull time · Chicago, IL, USA; New York, NY, USA; San Francisco, CA, USA · On site
About the Role The Applied AI team's job is to make AI a trusted co-pilot for every Chimer — so Chime moves faster and builds better. As Program Manager, AI Enablement, you own the programs that make that happen: the networks, resources, and rhythms that move Chimers from knowing AI tools exist to actually changing how they work. This is a program ownership role, not a coordination role. You come in with a problem and a scope, and you come back with the shape: narrative, roadmap, milestones, success metrics, operating cadence. The programs you run should be able to survive a week without you. The base salary offered for this role and level of experience will begin at $138,000.00 and up to $190,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. In this role, you can expect to: Own cross-functional AI enablement programs end-to-end: design, operating cadence, stakeholder activation, and fluency outcomes Go deep on workflow problems before proposing solutions — spend time understanding what's actually slowing teams down, then design programs and tools that address the root cause Partner directly with teams to build AI-enabled solutions — not just roll them out, but get hands-on in the design and build alongside the people doing the work Set the health model for your programs from day one — success metrics, milestones, and status that lives on shared surfaces without anyone having to ask Drive adoption of AAI-built tools and resources so Chimers can level up without going through AAI every time Build and maintain self-serve enablement resources (e.g., playbooks, golden paths) that orgs can use independently Lead change management for AI enablement work — training, comms, and activation that shifts behavior, not just awareness Build documentation and governance into programs from the start, so nothing depend on you being in the room Measure whether Chimers are actually working differently (fluency progression, adoption signals, and productivity tied to company goals) and report that to leadership Foster collaboration between Product, Engineering, BizOps, and People teams to operationalize the future of work at Chime. To thrive in this role, you have: 5+ years of experience in program or project management, preferably in a fast-paced tech environment. Experience taking ambiguous problems and building a program around them; narrative, roadmap, milestones, and operating cadence without waiting for structure to be provided History of driving behavior change, not just program completion, and the judgment to know the difference between a launch and a result Hands-on experience building or automating workflows using AI tools — able to walk through something personally built, what broke, and what changed as a result. Experience owning large, distributed programs without direct authority over participants, and keeping them activated and accountable Communication habits that keep stakeholders informed without them having to ask — status on shared surfaces, not surfaced reactively Experience defining program health models upfront: success metrics, milestones, and measurement built in before launch, not retroactively Comfort spending time in a problem before designing a solution Familiarity with common productivity or workflow tools (e.g., Jira, Asana, Notion, etc) Preferred qualifications Experience running ambassador, champion, or CoE programs; groups where you had no direct authority over participants but were accountable for their activation and outcomes Background in enablement, L&D, or change management in a technology environment Experience in an internal AI or enterprise AI adoption role Hands-on experience with AI tooling (e.g., ChatGPT, Glean, Claude, Cursor, Gemini) Background in product operations, business operations, or technical program management. Working knowledge of AI governance or Responsible AI principles. #LI-Onsite #LI-LB1 A little about us At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. What we offer for our full-time, regular employees 🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates. 💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees. ✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life. 🏝 Generous vacation policy and company-wide paid days off 🫂 1% of your time off to support local community organizations of your choice 👟 Annual wellness stipend to use towards eligible wellness related expenses 👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents 👪 Access to family planning reimbursement 💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: benefits@chime.com. To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice.
Applications on the company site
Director, GTM Systems & Applied AI
CheckrFull time · San Francisco, California, United States · On site
About Checkr Checkr is building the data platform to power safe and fair decisions. Over 140,000 companies and millions of people rely on Checkr for AI verification in the moments that matter most: getting a new job, a new place to live, a car ride, childcare, even a date. Customers include Uber, Pennymac, Airbnb, Doordash, and Anthropic. We’re a team that thrives on solving complex problems with innovative solutions that advance our mission. Checkr is recognized on Forbes Cloud 100 2025 List and is a Y Combinator 2024 Breakthrough Company. Checkr is looking for a strategic leader for its AI-driven GTM transformation. You are a long-term strategic thinker with a deep architectural mind - someone who understands the business motions of marketing, sales, and customer success to see where AI and systems architecture can fundamentally change how those teams operate. Checkr is at the forefront of AI experimentation in GTM and has already brought the infrastructure live - with an AI-first sales platform, MCP architecture, and a strong data foundation. You’ll guide Checkr into the next phase of AI outcomes by bringing the vision for how our entire GTM technology ecosystem evolves, the prioritization of where to focus first, and the drive, clarity, and consistency to deliver real outcomes. As the Director, GTM Systems and Applied AI, you will report to the VP of Revenue Operations. Responsibilities: Own the GTM systems architecture strategy: Partner with GTM leaders to define and evolve the systems architecture strategy across Sales, Customer Success, Marketing, Business Development, and Solutions Engineering - designing for scale, not just for today Lead AI transformation across GTM: Champion the shift toward an AI-first GTM infrastructure. Identify where AI agents, automation, and intelligent workflows can meaningfully change how marketing, sales, and customer success teams operate - from lead-to-cash to renewal and expansion Drive scale and optimization: Improving reliability, performance, and adoption of the systems already in place, while identifying the next wave of capabilities to build Protect and elevate the data foundation: Ensure data is clean, enriched, and consistently mapped across systems, with the governance and security protocols needed to protect it and make it trustworthy enough to fuel AI models and decision-making Align stakeholders and drive clarity: Define the systems architecture strategy to support rapid growth and scaling of our GTM teams Manage and develop a high performing team of developers and engineers What you bring: 10+ years experience working with fast paced companies and a proven track record of delivering high-impact, cross-functional projects 5+ years of experience leading and developing high-performing technical teams Deep architectural thinking: a demonstrated ability to design reliable, cohesive, well-documented systems that scale - not just point solutions Deep comprehension of the business motions across Marketing, Sales, and Customer Success, and the judgment to know where technology and AI can move the needle for each Hands-on, "AI-first" fluency: experience applying AI tools, agents, and automation to actual GTM workflows Experience managing a complex, multi-system GTM tech stack spanning CRM (Salesforce), marketing automation (Marketo, Hub Spot), and enrichment (ZoomInfo, Clearbit, Clay), and sales engagement tools Product-owner mentality with a focus on usability, design, and long-term maintainability Ability to work cross-functionally to gain consensus from multiple stakeholders and lead major change efforts Comfort operating at both altitudes - big-picture strategy and hands-on, in-the-details execution An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcome Pay Transparency Disclosure We use geographic cost of labor as an input to develop ranges for our roles and as such, each location where we hire may have a different range. If this role is remote, we have listed the top to the bottom of the possible range, but we will specify the target range for an exact location when you are selected for a recruiting discussion. For more information on our compensation philosophy, see our website. On-target Earnings OR Base Salary range (San Francisco, CA) $240,000—$282,000 USD What We Offer A fast-paced and collaborative environment Learning and development allowance Competitive cash and equity compensation, and opportunity for advancement 100% medical, dental, and vision coverage Up to $25K reimbursement for fertility, adoption, and parental planning services Flexible PTO policy Monthly wellness stipend At Checkr, we believe an in office work environment strengthens collaboration, drives innovation, and encourages connection. Our hub locations are Denver, CO; San Francisco, CA; Nashville, TN; and Santiago, Chile. Individuals are expected to work from the office 3+ days a week. In-office perks are provided, such as lunch five times a week, a commuter stipend, and an abundance of snacks and beverages. A relocation stipend may be available for those willing to relocate to a Checkr hub location. Equal Employment Opportunities at Checkr Checkr is committed to building the best product and company, which requires hiring talented and qualified individuals with a diverse set of perspectives and lived experiences. Checkr believes in hiring people of all backgrounds, including those whose histories are impacted by the justice system in accordance with local, state, and/or federal laws, including the San Francisco’s Fair Chance Ordinance. Applicant Privacy Policy If you are a California resident or are located in Alberta or British Columbia, our Applicant Privacy Policy applies to our collection and processing of your personal information when you apply for a role with us or otherwise participate in our recruitment process. *Legitimate Checkr emails will always include our official domain name after the @ symbol (e.g., name@checkr.com or name@ext.checkr.com).
Applications on the company site
Enterprise Sales Engineer, France
Abnormal SecurityFull time · Remote - France · Remote
About the Role Abnormal AI is seeking an Enterprise Sales Engineer to join our growing Sales team in France. As an Enterprise Sales Engineer, you will be our customer’s technical contact, and craft strategic business cases to win customers over & help them conquer their most intractable email security challenges. In conjunction with Enterprise Account Executives, you will be responsible for conducting in-person and remote product demos, articulating the technical value of Abnormal AI products, and driving successful outcomes for Proof of Value programs. The ideal candidate for the role will have the following skillset: Ability to tie technology to business outcomes and drive value Ability to influence your audience in virtual and in person formats High EQ; ability to read the room, engage people, be empathetic, listen and respond Ability to create value driven presentations and tell the story behind them (Powerpoint, Google Slides) Ability to discover/uncover customer pain/requirements/objectives What you will do Serve as the technical sales lead throughout the pre-sales cycle, including owning proofs-of-value (POV) results and driving their success, co-leading customer relationships with Enterprise Account Executives, and giving technical demos Provide technical pre-sales support for assigned Enterprise Account Executives Assist Enterprise Account Executives in development and implementation of sales objectives and account-based penetration strategies Conduct technical and competitive landscape research to effectively address customer questions Serve as a technical resource for pre-sales security and platform diligence, including Educate sales executives and partners on Abnormal AI’s products, platform, and security Obsessively drive customer satisfaction Must Haves 5+ years industry experience in sales engineering Fluency in French Technical background in messaging and Internet security principles Strong understanding of how Internet protocols work (HTTP, SMTP, DNS, etc.) Knowledge of networking topology, TCP/IP protocol, network configuration and components (firewalls, routers, etc.) Prior experience in selling software to FTSE 500 Knowledge of modern email threats such as business email compromise, adversary-in-the-middle phishing and AI based phishing. Base knowledge of M365/Google Workspace built in security controls. Strong technical presentation and communication skills, both verbal and written Ability to see and present “the Big Picture”, uncover business challenges, and architect a solution to solve customer business issues Ability to work independently in a high-velocity environment Positive attitude, customer focus, and strong sense of ownership over customer results BSCS/BSEE or equivalent work experience CISSP, CEH and/or other relevant security certifications a plus #LI-AA1 A note on AI in our process: Abnormal AI uses AI-assisted tools to help our recruiting team prepare for candidate interviews. These tools analyze resume content and role requirements to suggest interview questions and areas for the interviewer to explore.They do not make hiring decisions or screen candidates automatically. Every decision about a candidacy is made by a person. Further, if your application is successful and Abnormal AI makes a conditional offer of employment, we will carry out pre-employment checks which must be successfully completed to progress to a final offer. All processes and pre-employment checks are in line with prevailing legislation and Abnormal AI's policies relevant to our security and privacy standards. Abnormal AI is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. For our EEO policy statement please click here. If you would like more information on your EEO rights under the law, please click here.
Applications on abnormal.ai
Social Support Associate, Customer Care Operations
LyftFull time · Toronto, Canada · On site
At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. You will be Lyft support’s voice on all social media channels, fielding questions and resolving issues from passengers and drivers in real-time. As an active representative of Lyft, you will strengthen our community by providing a helpful, effortless and trusted support experience. The ideal candidate is a confident and clear communicator who consistently and thoughtfully represents Lyft support and Lyft’s brand across all channels to fully resolve our customers needs. They handle sensitive situations with good judgment, resolving issues with empathy and precision. They understand that trust is built one interaction at a time and take real pride in creating a smooth experience for our entire community. They are highly organized and self-motivated, understanding when to resolve issues independently and when to escalate them. They work well with cross functional partners to ensure Lyft's support & brand voice remains unified. Most importantly, they are reliable, detail-oriented, and dedicated to delivering excellent service to our customers. Responsibilities: Triage problems from our community and own issue resolution, escalating to designated team(s) only when necessary Be Lyft’s support voice on social media and other digital channels and exercise impeccable judgment as Lyft's support representative Proactively solve issues and foster trust with our beloved customers Create a personalized, positive and effortless experience for the Lyft community Work cross-functionally with Product, Marketing, and other teams to ensure a cohesive voice of support Be a community advocate for Lyft Willingness to work a wide range of hours and weekends Experience: 1+ years of experience in customer service or sales mandatory 1+ years of experience with social media or communications is a plus! Captivating written communication skills and fastidious attention to detail Emotional intelligence in spades and experience dealing with people Strong work ethic and proactive nature Keen ability to work independently as well as with a team Ownership mindset and resolve to follow-through Ample time management skills - able to work independently through ambiguity. Benefits: Extended health and dental coverage options, along with life insurance and disability benefits Mental health benefits Family building benefits Child care and pet benefits Access to a Lyft funded Health Care Savings Account RRSP plan with company match to help save for your future In addition to provincial observed holidays, salaried team members are covered under Lyft's flexible paid time off policy. The policy allows team members to take off as much time as they need (with manager approval). Hourly team members get 15 days paid time off, with an additional day for each year of service Lyft is proud to support new parents with 18 weeks of paid time off, designed as a top-up plan to complement provincial programs. Biological, adoptive, and foster parents are all eligible. Subsidized commuter benefits and Lyft ride credits Lyft is committed to creating an inclusive workforce that fosters belonging. Lyft believes that every person has a right to equal employment opportunities without discrimination because of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, disability, pardoned record of offences, or any other basis protected by applicable law or by Company policy. Lyft also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Accommodation for persons with disabilities will be provided upon request in accordance with applicable law during the application and hiring process. Please contact your recruiter if you wish to make such a request. This role is fully remote in Toronto, candidates for this role must be based in the Toronto metro area. #Remote The expected base pay range for this position in the Toronto area is CAD $21.92 - CAD $27.40 per hour, not inclusive of potential equity offering, bonus or benefits. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process. Lyft may use artificial intelligence to screen applicants, however, Lyft employees make the ultimate selection and hiring decisions. This job fills an existing vacancy.
Applications on app.careerpuck.com
Social Support Associate, Customer Care Operations (Overnight)
LyftFull time · Toronto, Canada · On site
At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. You will be Lyft support’s voice on all social media channels, fielding questions and resolving issues from passengers and drivers in real-time. As an active representative of Lyft, you will strengthen our community by providing a helpful, effortless and trusted support experience. The ideal candidate is a confident and clear communicator who consistently and thoughtfully represents Lyft support and Lyft’s brand across all channels to fully resolve our customers needs. They handle sensitive situations with good judgment, resolving issues with empathy and precision. They understand that trust is built one interaction at a time and take real pride in creating a smooth experience for our entire community. They are highly organized and self-motivated, understanding when to resolve issues independently and when to escalate them. They work well with cross functional partners to ensure Lyft's support & brand voice remains unified. Most importantly, they are reliable, detail-oriented, and dedicated to delivering excellent service to our customers. Responsibilities: Triage problems from our community and own issue resolution, escalating to designated team(s) only when necessary Be Lyft’s support voice on social media and other digital channels and exercise impeccable judgment as Lyft's support representative Proactively solve issues and foster trust with our beloved customers Create a personalized, positive and effortless experience for the Lyft community Work cross-functionally with Product, Marketing, and other teams to ensure a cohesive voice of support Be a community advocate for Lyft Willingness to work a wide range of hours and weekends Experience: 1+ years of experience in customer service or sales mandatory 1+ years of experience with social media or communications is a plus! Captivating written communication skills and fastidious attention to detail Emotional intelligence in spades and experience dealing with people Strong work ethic and proactive nature Keen ability to work independently as well as with a team Ownership mindset and resolve to follow-through Ample time management skills - able to work independently through ambiguity. Benefits: Extended health and dental coverage options, along with life insurance and disability benefits Mental health benefits Family building benefits Child care and pet benefits Access to a Lyft funded Health Care Savings Account RRSP plan with company match to help save for your future In addition to provincial observed holidays, salaried team members are covered under Lyft's flexible paid time off policy. The policy allows team members to take off as much time as they need (with manager approval). Hourly team members get 15 days paid time off, with an additional day for each year of service Lyft is proud to support new parents with 18 weeks of paid time off, designed as a top-up plan to complement provincial programs. Biological, adoptive, and foster parents are all eligible. Subsidized commuter benefits and Lyft ride credits Lyft is committed to creating an inclusive workforce that fosters belonging. Lyft believes that every person has a right to equal employment opportunities without discrimination because of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, disability, pardoned record of offences, or any other basis protected by applicable law or by Company policy. Lyft also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Accommodation for persons with disabilities will be provided upon request in accordance with applicable law during the application and hiring process. Please contact your recruiter if you wish to make such a request. This role is fully remote in Toronto, candidates for this role must be based in the Toronto metro area. #Remote The expected base pay range for this position in the Toronto area is CAD $21.92 - CAD $27.40 per hour, not inclusive of potential equity offering, bonus or benefits. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process. Lyft may use artificial intelligence to screen applicants, however, Lyft employees make the ultimate selection and hiring decisions. This job fills an existing vacancy.
Applications on app.careerpuck.com
Senior Solutions Engineer
IntercomFull time · Chicago, Illinois · On site
Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's the opportunity? Fin is looking for an exceptional Senior Solutions Engineer to join our vibrant Customer Solutions Team. In this role, you’ll engage directly with our customers as their trusted advisor, playing a pivotal part in defining and demonstrating value across the entire sales cycle. With a natural curiosity, independent thinking, and strong problem-solving skills, you’ll partner closely with Product, R&D, and Engineering to ensure our customers’ needs and insights are at the core of our AI powered solutions. What will I be doing? Lead technical discovery to identify and address our customers’ needs Deliver an exceptional pre-sales experience by articulating Fin's value and technical expertise Conduct impactful, value-based solution reviews and in-depth technical sessions Design and lead tailored Proof of Concepts (POCs) that showcase Fin's capabilities Serve as the primary resource for RFPs and customer security questions, utilizing standardized materials and escalating complex issues Collaborate cross-functionally with Product and Engineering to represent the customer voice, gathering feedback and insights for product planning Build trust with customers by approaching challenges with empathy and curiosity Continuously improve processes and contribute to building a best-in-class Solutions Engineering playbook at Fin Commit to customer success, ensuring lasting value and proactively addressing challenges What skills do I need? Minimum of 5 years of experience in a technical pre-sales role, managing C-Level technical and business relationships Strong technical acumen with experience in conducting technical discovery and delivering high-impact value presentations. Ability to solve problems independently while thriving in collaborative team environments Proven time management skills in a dynamic team environment Demonstrated ability to quickly identify and communicate the value proposition throughout the sales cycle. Leverage your skills in translating complex business challenges into tailored Fin solutions, effectively communicating with both technical and non-technical audiences to drive understanding and impact. Experience working closely with product and engineering teams to communicate customer feedback and influence product direction. Familiarity with managing POCs, RFPs, and addressing complex security questions. Excellent communication and interpersonal skills, with a passion for leading with empathy and curiosity Ability to challenge the status quo and continuously improve Solutions Engineering processes and playbooks Bring an open mind, be a collaborative colleague with a commitment to go above and beyond to drive the success of your team and the company Willing and able to travel occasionally *Proof of eligibility to work in the United States is required. The OTE salary range for candidates within the Greater Chicago Area is $208,170-$248,650 Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs). At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values. Fin values diversity and is committed to a policy of Equal Employment Opportunity. Fin will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.
Applications on the company site
Senior Solutions Engineer
IntercomFull time · San Francisco, California · On site
Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's the opportunity? Fin is looking for an exceptional Senior Solutions Engineer to join our vibrant Customer Solutions Team. In this role, you’ll engage directly with our customers as their trusted advisor, playing a pivotal part in defining and demonstrating value across the entire sales cycle. With a natural curiosity, independent thinking, and strong problem-solving skills, you’ll partner closely with Product, R&D, and Engineering to ensure our customers’ needs and insights are at the core of our AI powered solutions. What will I be doing? Lead technical discovery to identify and address our customers’ needs Deliver an exceptional pre-sales experience by articulating Fin's value and technical expertise Conduct impactful, value-based solution reviews and in-depth technical sessions Design and lead tailored Proof of Concepts (POCs) that showcase Fin's capabilities Serve as the primary resource for RFPs and customer security questions, utilizing standardized materials and escalating complex issues Collaborate cross-functionally with Product and Engineering to represent the customer voice, gathering feedback and insights for product planning Build trust with customers by approaching challenges with empathy and curiosity Continuously improve processes and contribute to building a best-in-class Solutions Engineering playbook at Fin Commit to customer success, ensuring lasting value and proactively addressing challenges What skills do I need? Minimum of 5 years of experience in a technical pre-sales role, managing C-Level technical and business relationships Strong technical acumen with experience in conducting technical discovery and delivering high-impact value presentations. Ability to solve problems independently while thriving in collaborative team environments Proven time management skills in a dynamic team environment Demonstrated ability to quickly identify and communicate the value proposition throughout the sales cycle. Leverage your skills in translating complex business challenges into tailored Fin solutions, effectively communicating with both technical and non-technical audiences to drive understanding and impact. Experience working closely with product and engineering teams to communicate customer feedback and influence product direction. Familiarity with managing POCs, RFPs, and addressing complex security questions. Excellent communication and interpersonal skills, with a passion for leading with empathy and curiosity Ability to challenge the status quo and continuously improve Solutions Engineering processes and playbooks Bring an open mind, be a collaborative colleague with a commitment to go above and beyond to drive the success of your team and the company Willing and able to travel occasionally *Proof of eligibility to work in the United States is required. The OTE salary range for candidates within the San Francisco Bay Area is $231,300-$276,275 Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs). At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values. Fin values diversity and is committed to a policy of Equal Employment Opportunity. Fin will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.
Applications on the company site
Software Engineer III
ZoomInfo Technologies LLCFull time · Remote - Canada · Remote
ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You’ll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won’t just contribute. You’ll make things happen–fast. As a Frontend-Focused Full Stack Engineer on the Conversation Intelligence team, you'll shape the experience layer of Chorus.ai — ZoomInfo's Conversation Intelligence platform. You'll build the rich data visualizations, charting experiences, and AI-powered interfaces that turn millions of analyzed sales calls into insights salespeople actually use. You'll own customer-facing product areas end-to-end, with a primary focus on crafting intuitive, performant UI, while staying comfortable enough with backend services to move fast without blockers. What You'll do: Design and build polished, responsive UI components and data visualization/charting experiences that make complex conversation data intuitive and actionable Build and iterate on AI-powered tools and interfaces that surface deal insights, risk signals, and next-step recommendations in digestible ways Collaborate closely with designers and PMs to translate roadmap initiatives into well-scoped frontend architecture and execution Contribute to backend REST APIs and services as needed to support new features (own the contract, not necessarily the deep implementation) Provide technical leadership on frontend architecture, component design patterns, and performance — contribute to code reviews and raise the UI/UX bar across the team Test, document, and maintain a frontend codebase that's an example to other engineers What you bring: 3–6 years of relevant software engineering experience building production web applications, with React/Angular/Vue as your primary discipline Strong grasp of frontend architecture: component design, state management, performance optimization, responsive/accessible UI Working knowledge of — or genuine eagerness to learn — backend services and REST API development (Node.js or Python) Familiarity with relational/NoSQL databases (MySQL, MongoDB, DynamoDB) and search technologies (Elasticsearch/Solr) a plus, not required Strong interpersonal and communication skills; highly responsible, enthusiastic, and thorough #LI- LM1 #LI-Remote About us: ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller. ZoomInfo is committed to protecting your privacy when you apply for jobs with us. Please review our Job Applicant Privacy Notice for more details on how we handle your personal information. ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here. ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements. For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.
Applications on zoominfo.com
Account Executive, EMEA
SupabaseFull time · Remote · Remote
Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. About the Role We’re looking for a creative and driven Commercial Account Executive to help grow our customer base of developer-first startups. This role is perfect for someone who thrives in startup environments, enjoys navigating technical sales cycles, and wants to work closely with founders and builders using open source tools. You’ll manage full-cycle sales, partner cross-functionally to ensure smooth onboarding, and help define what modern sales looks like at Supabase. You Will: - Own the full sales cycle from lead to close - Run technical discovery and align on business outcomes - Partner with Sales Engineers and Product to demo capabilities - Educate customers on how Supabase fits into their stack - Build pipeline and consistently hit revenue targets We’re Looking For: - 2-5 years experience in a similar technical sales role - Strong understanding of developer workflows or infrastructure products - Ability to run a creative, value-driven sales process - Comfortable talking to founders, engineers, and technical buyers - Self-starter who thrives in fast-paced, ambiguous environments WHAT WE OFFER - Fully Remote We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world. - ESOP Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together. - Tech Allowance Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work. - Health Benefits Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us. - Annual Off-Sites Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year. - Flexible Work We operate asynchronously and trust you to manage your own time. You know what needs to be done and when. - Professional Development Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth. ABOUT THE TEAM Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love. - ~400 team members - 60+ countries - 20+ languages spoken - Over $1B raised (including our $500M Series F) - 540,000+ community members We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.
Applications on the company site
Senior Customer Success Manager
MongoDBFull time · San Francisco · On site
Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment. Senior Customer Success Manager The Role As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios. We are looking to speak to candidates who are based in San Francisco, CA for our hybrid working model. Key Responsibilities Customer Advisory Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy Account & Portfolio Management Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales teams Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI fluency to enhance customer engagement processes, driving efficiency and productivity in delivering technical solutions Internal Collaboration & Customer Advocacy Amplify the voice of the customer within MongoDB, leveraging technical insights and customer perspectives to influence MongoDB’s product roadmap and coordinate across Sales, Product, Services, and Support to drive long-term health and value realization Connect customers with the right internal resources, including Executive Sponsor engagement, while contributing to regional and global best practices to strengthen team success and act as a force multiplier for the organization Support team growth by participating in the interview and ramping process for new hires, coaching peers to foster development and knowledge-sharing across the region What You Will Bring Relevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product Accountability: 4+ years experience being accountable for customer health and revenue realization for Enterprise customers Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes and solve complex problems across varying audience types from Developers to C-suite Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience About MongoDB MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Req ID: 426388 MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates. MongoDB’s base salary range for this role in the U.S. is: $97,000—$190,000 USD
Applications on the company site
Payroll & Benefits Coordinator
BettermentFull time · Betterment HQ - New York City · On site
About Betterment Betterment is a leading, technology-driven financial services company that offers investing, savings and retirement solutions for retail investors and investment advisors as well as financial wellness solutions, including a 401(k) for small and medium-sized businesses. Our team is passionate about our mission, to empower people to build wealth with confidence and ease. We’re headquartered in NYC and offer hybrid NY-based positions (four days/ week in-office, with no required office days during the summer and winter holidays). About the Role As Payroll & Benefits Coordinator, you will be responsible for supporting on-time payroll processing and effective benefits administration. We are seeking someone detail-oriented to support semi-monthly payroll, ensuring accuracy in all areas while meeting and applying all payroll controls accordingly. Reporting to the Sr. Manager, Payroll & Benefits, you’ll partner closely with the People team to ensure data integrity and support payroll and benefits cycles. You will also serve as a key resource to our employees, efficiently and effectively answering any payroll and benefits questions on a timely basis. This is a salaried, non-exempt role that is based out of our NYC office. Below we've reflected the base salary range we would offer for this position. Actual salaries may vary depending on factors including but not limited to location, experience, and performance. The range listed is just one component of Betterment’s total compensation package for employees. New York City: $70,000 - $83,000 A Day in the Life Payroll Processing Prepare semi-monthly payroll for exempt and non-exempt employees, ensuring accuracy and timeliness Review and reconcile timesheets, PTO balances, and payroll data inputs prior to each pay run Process payroll adjustments including new hires, terminations, pay changes, garnishments, and voluntary deductions Support preparation of year-end payroll activities including W-2 distribution and reconciliation Respond to employee inquiries about pay, deductions, and paycheck reconciliation in a timely and professional manner Benefits Administration Administer employee benefits programs including health, dental, vision, life insurance, 401(k), FSA/HSA, and wellness offerings Coordinate open enrollment periods — prepare communications, host informational sessions, and guide employees through elections Process enrollments, qualifying life event changes, and terminations with insurance carriers and benefit platforms Reconcile monthly benefit invoices and coordinate with Finance to ensure accurate payroll deductions Serve as a first point of contact for employee questions about coverage, eligibility, and claims Compliance & Recordkeeping Maintain accurate and confidential employee records in the HRIS and payroll system Assist with compliance filings and reporting, including ACA, COBRA, ERISA, and state/local requirements Support audits of payroll and benefits data to ensure data integrity Monitor and track FMLA and leave of absence documentation in partnership with the HR team Cross-Functional Support Partner with HR Business Partners, Finance, and People Operations on projects and process improvements Assist with onboarding new hires by conducting benefits orientations and ensuring timely enrollment Generate standard and ad hoc payroll and benefits reports for internal stakeholders What we’re looking for 1-2 years of experience in payroll processing and benefits administration Hands-on experience in ADP or comparable HRIS Familiarity with employment laws, leave regulations, and benefits compliance Proficiency in Excel / Google Sheets and comfort with HR technology Excellent attention to detail, organization, and follow-through Strong communication and customer service skills are a must Ability to handle confidential data professionally and with discretion Join a team built on these core values We change lives Be a part of a community of innovators working to transform financial outcomes for real people. Your work will make an impact, always laddering up to our mission; to empower people to build wealth with confidence and ease. We set audacious goals We set them for the company, our customers, and ourselves, and we won’t stop until we reach them. We don’t just show up; we give our all, then celebrate our wins. We value all perspectives When we collaborate, we're at our best. We believe diverse perspectives lead to better outcomes and strive to uphold our supportive and inclusive community. We simplify financial services We’re financial services pioneers, always finding new ways to improve, optimize, and enhance. Constant improvement is in our DNA. Our Commitment to Your Total Well-being: We offer a competitive suite of benefits, including medical, dental, and vision coverage; life and AD&D insurance; short- and long-term disability; infertility support and WPATH-aligned transgender health benefits; an Employee Assistance Program (EAP); transit benefits and FSA and HSA options Ownership: Equity for all employees, including new hire and refresher grants. Time: Flexible paid time off, paid parental leave, and a fully paid four-week sabbatical in your sixth year. Growth: Company-paid professional coaching for all employees. Wealth: Day-one 401(k) match plus matching on qualified student loan payments. What happens next We’ll take a few weeks to review all applications. If we’d like to spend more time with you, we’ll reach out to arrange next steps, which will include 3-4 sets of meetings with your future colleagues. In the interview process, we’ll look to learn more about your skills, experiences, capabilities, and motivators. Many of our questions will be aimed at understanding how you might operate here at Betterment. Depending on the role, we may ask you to complete a case study exercise or technical assessments, as we want to collect a robust set of data points to better inform our decisions. On average, it takes us around 3-5 weeks to make a hiring decision, depending on your availability and sense of urgency. As a best practice, we aim to interview at least 2-3 final round candidates before making a hiring decision. Please note that, as we usually receive an overwhelming number of applications for open positions, we’re unable to offer individual feedback during the interview process. We recognize that interviewing for a new role is a big deal. We appreciate you considering Betterment as the next step in your career, and our Recruiting Team is here to support and advocate for you through the interview process! Betterment is dedicated to providing accommodations to candidates upon request. If you need accommodations at any point throughout the interview process, please reach out to your recruiter. Please note that in any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Come join us! We’re an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, gender (including gender nonconformity and status as a transgender or transsexual individual), sexual orientation, marital status, age, physical or mental disability, citizenship, past, current or prospective service in the uniformed services, predisposing genetic characteristic, domestic violence victim status, arrest records, or any other characteristic protected under applicable federal, state or local law.
Applications on the company site
Business Operations Associate, Program Management
LithicFull time · New York, New York, United States · On site
Lithic is the modern card issuing and processing platform empowering ambitious financial companies to build the future of payments. Our infrastructure powers card programs for 100+ innovative clients, from fintechs reimagining credit and digital banking to platforms transforming disbursements and spend management. Companies like Mercury, Flex, and Novo rely on Lithic's developer-friendly APIs, direct network connections, and flawless reconciliation to launch and scale card programs in weeks, not years. We're building a future where access to better financial products materially improves people's lives, free from the constraints of 30-year-old mainframes and legacy processors. We're proud to be backed by world-class investors who share that vision, including Bessemer Venture Partners, Index Ventures, Spark Capital, Stripes, and Mastercard, along with many others. We're a team of 170+ across 26 states and 7 countries, headquartered in New York City. Lithic is hiring for Business Operations, Program Management: a generalist role dedicated to the Program Management (PM) business line, where Lithic owns the bank relationship, handles compliance, and runs the client's card program end to end. We're expanding Program Management this year, and this person will build and run how it operates day to day, meaning the processes, reporting, and coordination across teams that today happen informally. This is a chance to build real depth in how sponsor bank partnerships and card programs work, in payments and fintech more broadly, while working directly with the Head of Program Management. Job responsibilities: Own how PM operates day to day, meaning the process, tooling, and reporting that let the business actually be run and measured Take on cross-functional projects that touch Risk, Compliance, Bank Operations, Legal, Sales, and Product, and see them through to a result, not just a status update Assist in building and launching new PM initiatives from concept to completion, whether that's a new bank partnership, a new product construct, or a new managed-service offering Build the reporting PM needs and doesn't currently have Turn ad hoc process into something documented and repeatable, and find the parts worth automating Be the person other teams come to with PM operational questions Qualifications: 4+ years in consulting, banking, fintech, or business operations A generalist who's comfortable owning ambiguous, cross-functional work without a playbook to follow Experience building processes from scratch and achieved results through strong stakeholder partnership rather than mandate Strong analytically; can stand up metrics and reporting from nothing Experience running cross-functional projects involving both internal teams and outside parties Payments or fintech operations background (sponsored bank programs, BaaS, issuer processing) is a plus, not required Experience or strong interest in utilizing AI automation tooling to improve workflows The annual U.S. salary range for this role is $75,000 - $100,000 plus equity. This salary range may be inclusive of several career levels at Lithic and will be narrowed during the interview process based on the candidate’s experience and qualifications. This is a hybrid position. Candidates must be located within a commutable distance to our NYC office in Soho. We do not offer visa sponsorship or assistance. Benefits for Full-Time US Employees: Unlimited PTO 12-weeks fully paid parental leave 4-Week Fully Paid Sabbatical (earned at your 5-year anniversary) Work From Anywhere: work from anywhere in the world 4-weeks each year 3% cashback on card purchases with your complimentary Privacy.com employee account Health, vision, and dental insurance; HSA Contribution Match 401(k) match Voluntary Life Insurance and STD/LTD NYC-based employees work from our SoHo office three days a week. Tuesdays and Thursdays are our core days, and you'll choose a third day that works for your schedule and team needs. In-office employees receive: Commuter benefit Catered lunch every Tuesday and Thursday
Applications on the company site
Senior Executive Communications Manager
SnowflakeFull time · US-CA-Menlo Park · On site
At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Snowflake is about empowering enterprises to achieve their full potential — and people too. With a culture that's all in on impact, innovation, and collaboration, Snowflake is the sweet spot for building big, moving fast, and taking technology — and careers — to the next level. ABOUT THE ROLE Snowflake is looking for a talented, execution-oriented Manager of Executive Communications to support communications strategy for our GTM leadership team. This role is embedded within Snowflake's Executive Communications team and sits at the intersection of storytelling, strategy, and operations. You will help bring GTM leaders' voices to life across external channels, thought leadership platforms, and internal forums — ensuring their communications are sharp, consistent, and connected to Snowflake's go-to-market priorities. This is a role for someone who loves the craft of communications, thrives on building systems that scale, and brings energy and creativity to every project they touch. KEY RESPONSIBILITIES Executive Communications Leadership - Serve as a dedicated communications partner for Snowflake's GTM leadership, supporting a broad range of internal and external communications initiatives - Develop polished messaging, talking points, and written communications that reflect each leader's voice, priorities, and strategic positioning Thought Leadership & Executive Presence - Create compelling thought leadership content including op-eds, bylines, social posts, and long-form narratives that amplify GTM leaders' points of view - Support keynote and speaking preparation — from content development to messaging rehearsal — to enhance executive presence at industry events, customer summits, and other external forums - Identify and prioritize external speaking opportunities, awards, and visibility moments that advance GTM leaders' profiles Social & Campaign Workflows - Build and manage streamlined workflows for executive social media content, ensuring a consistent publishing cadence across platforms - Partner with social, PR, and other marketing teams to coordinate content calendars and campaign moments tied to GTM leadership priorities - Develop and maintain a reusable content library to increase speed, consistency, and scale Internal Forums & Employee Engagement - Lead the planning and execution of internal forums that showcase GTM leadership's strategic priorities and connect field and marketing teams to company direction - Draft communications for All Hands moments, leadership Q&As, team-facing announcements, and culture-building initiatives Cross-Functional Collaboration - Partner closely with Marketing, PR, and Field Marketing teams to align executive messaging with broader campaigns and GTM moments - Collaborate with the broader Executive Communications team to ensure GTM leadership narratives connect to Snowflake's company-wide leadership story ABOUT YOU - 7+ years of experience in executive communications, corporate communications, content strategy, or a related field — ideally in an enterprise technology or high-growth environment - Proven track record supporting senior executives with written communications, thought leadership, or executive visibility programs - Exceptional writer with strong editorial instincts and the ability to write in someone else's voice - Operationally minded: you build systems, maintain workflows, and don't let things fall through the cracks - Collaborative by nature with strong project management skills and the ability to manage multiple workstreams simultaneously - Comfortable working in a fast-paced environment with evolving priorities and senior stakeholders - Familiarity with B2B technology, GTM strategy, or marketing/sales dynamics is a strong plus WHY JOIN SNOWFLAKE? On this team, you'll work at the center of Snowflake's go-to-market narrative — helping some of the company's most visible leaders communicate with impact across every channel. This role is a rare opportunity to grow your craft, build programs from the ground up, and make a real mark on how Snowflake's story is told. If you're energized by high-visibility work and building things that scale, we'd love to hear from you. Every Snowflake employee is expected to follow the company's confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company's data security plan as an essential part of their duties. It is every employee's duty to keep customer information secure and confidential. Snowflake is growing fast, and we're scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake. How do you want to make your impact? Snowflake is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, gender identity or expression, marital status, national origin, disability, protected veteran status, race, religion, pregnancy, sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Every Snowflake employee is expected to follow the company’s confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company’s data security plan as an essential part of their duties. It is every employee's duty to keep customer information secure and confidential. Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake. How do you want to make your impact? For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com http://careers.snowflake.com
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Senior Product Manager - Adapters
FivetranFull time · Oakland, California, United States · On site
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the role We're hiring a Product Manager to lead the dbt v2 roadmap — the future of dbt Labs' intellectual property and a critical driver of product-led growth. You will own net-new functionality in Fusion that identifies and monetizes local deployments of dbt, shipping net new features, many of which also land in dbt Core, as well as proprietary ELv2 plugins that integrate seamlessly with the dbt platform. This role is co-located with our dbt v2 engineering team in the US to accelerate execution, strengthen prioritization, and ensure tight alignment across product, engineering, and platform teams. You'll bridge open source product strategy with technical delivery and business impact, translating strategic investments into shipped features that drive the Fusion PLG motion. In this role, you will Own and deliver the dbt v2 roadmap, shipping net new functionality to dbt v2 like SQL comprehension, compute, governance, and SAO Define requirements for Fusion features that integrate seamlessly with the dbt platform and unlock enterprise value Keep the Fusion engineering team aligned, unblocked, and executing on a predictable cadence Contribute hands-on to the dbt Core / Fusion codebases, including code reviews, documentation, and small feature implementations Collaborate with OSS strategy leads, platform PM peers, and cross-functional stakeholders to deliver a unified roadmap What success looks like Shipping net-new features on a predictable quarterly cadence Measurable contribution to Fusion PLG growth metrics, including identification and monetization of local dbt deployments Hands-on contributions to dbt Core and Fusion code bases, including merged PRs and meaningful improvements to the open source codebase Strong execution and alignment across the Fusion engineering team You're a good fit if you have 2-4 years of product management experience in technical domains such as developer tooling, data platforms, or open source software Strong grasp of system architectures, particularly for local deployments and how they scale to enterprise use cases Understanding of how open source investments drive PLG growth and product strategy Ability to bridge technical delivery with business impact, translating features into revenue and growth metrics Experience working with engineering teams to define, prioritize, and ship complex technical features Strong communication skills with empathy for open source contributors and enterprise users alike Nice to have Hands-on experience with dbt or similar transformation frameworks Background in plugin architectures, extensibility systems, or platform ecosystems Understanding of PLG motions and freemium-to-paid conversion strategies Experience with SQL engines, query optimization, or compute systems Prior experience as an engineer whose worked with modern development frameworks (examples: React, Typescript, Python, etc.) The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. Oakland Pay Range $215,424—$269,280 USD Perks and Benefits 100% employer-paid medical insurance* Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays (including a year end Global Week of Rest), and volunteer days off RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. *May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion, but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream. Read about us in Forbes. Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here. We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
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Manager, Delivery Solutions Architects - Public Sector
DatabricksFull time · Maryland; Remote - Virginia; Remote - Washington D.C. · Remote
CSQ427R326 PLEASE NOTE: Due to federal contract requirements and client site access obligations, U.S. citizenship is required to access classified information. Build and lead a team of Delivery Solution Architects. DSA’s lead the post sales technical strategy for our Public Sector customers, with a focus on ensuring use cases go into production as quickly and smoothly as possible. This requires resource orchestration skills and a solid understanding of Databricks technology and the Data+AI ecosystem. As a DSA Manager, you will shape and monitor the post-sales execution strategy for the customers in your region, in close collaboration with our sales, pre-sales, and professional services teams as well as partners. You will be responsible for the DSA Public Sector team and you will report to the Sr. Manager, DSA in the region. You will make investment decisions in collaboration with the sales and pre-sales managers for your region. You will help shape and adjust the value proposition of the DSA role for your region and promote it in front of sales teams and customers. You will serve as a technical sponsor and thought leader to a select number of customers. You will hire and coach your team (of Delivery Solution Architects) to prioritize and work with different customer stakeholders up to C-level executives, with the goal of driving usage growth by getting use cases into production faster. You and your team will contribute to the creation of assets to build the Delivery Solution Architecture practice and improve effectiveness and consistency in working with customers. The Impact you will have: Manage a diverse team of Delivery Solution Architects to achieve customer, company, and team goals (usage growth, career growth and hiring) Hire, coach, and grow a team of Delivery Solutions Architects for a company in high-growth mode Keep your team of DSA’s ahead of the technical curve. A DSA adds value by maintaining advanced knowledge of the technology stack, and advising customers on the best use of it in their architecture. You will make sure that your team is continuously learning and staying in line with the other field functions while consistently exceeding their certification goals Assign accounts and distribute work across individuals for optimal customer coverage and team balance Inspire the team to be customer-obsessed by understanding customer goals, their use cases, and Databricks technology Build relationships and partner with Sales, pre-sales and professional services teams to accelerate the growth of customers Work with cross-functional teams to reduce customer risk and help your team with escalations and address any issues or blockers Lead team activities to monitor customer progress and forecast growth Provide input to grow and improve internal processes, drive operational rigor and lead programs that drive impact across the organization Maintain a robust hiring pipeline at all times What we look for: U.S. Citizenship (required due to Public Sector client support) 7+ years of successful experience in a customer-facing role Proven delivery experience in SaaS Technologies, particularly in the areas of Data Analytics, Data Warehousing, Data Engineering, ETL, Machine Learning, AI or Data Science Experience building and leading technical post-sales teams - hiring, on-boarding, and enabling post-sales professionals Trusted advisor to technical executives that guide strategic data project delivery decisions Lead a team through best practices for architecture discussions, use case Go-Lives, creating project and execution plans and customer growth strategy Create a positive morale for the team and help foster a working relationship between Field Engineering, Sales, and other important internal partners Experience in delivery and deployment of workloads or data products into production, e.g. in a delivery architect, project manager, devops, or service/product owner role Conversant with business issues our customers face today and likely big data use cases in different industries Travel up to 30% around the D.C. Metro area Pay Range Transparency Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected salary range for non-commissionable roles or on-target earnings for commissionable roles. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Databricks anticipates utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. For more information regarding which range your location is in visit our page here. Local Pay Range $197,100—$270,975 USD About Databricks Databricks is the Data and AI company. More than 20,000 organizations worldwide — including adidas, AT&T, Bayer, Block, Mastercard, Rivian, Unilever, and 70% of the Fortune 500 — rely on the Databricks Data + AI Platform to build and scale data and AI apps, analytics and agents. Headquartered in San Francisco with 30+ offices around the globe, Databricks offers a unified platform that includes Genie, Lakebase, Agent Bricks, Lakeflow, Lakehouse, and Unity Catalog. To learn more, follow Databricks on LinkedIn, X, YouTube, and Instagram. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
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Senior Data Product Manager
Komodo HealthFull time · Remote, United States · Remote
We Breathe Life Into Data At Komodo Health, our mission is to reduce the global burden of disease. And we believe that smarter use of data is essential to this mission. That’s why we built the Healthcare Map — the industry’s largest, most complete, precise view of the U.S. healthcare system — by combining de-identified, real-world patient data with innovative algorithms and decades of clinical experience. The Healthcare Map serves as our foundation for a powerful suite of software applications, helping us answer healthcare’s most complex questions for our partners. Across the healthcare ecosystem, we’re helping our clients unlock critical insights to track detailed patient behaviors and treatment patterns, identify gaps in care, address unmet patient needs, and reduce the global burden of disease. As we pursue these goals, it remains essential to us that we stay grounded in our values: be awesome, seek growth, deliver “wow,” and enjoy the ride. At Komodo, you will be joining a team of ambitious, supportive Dragons with diverse backgrounds but a shared passion to deliver on our mission to reduce the burden of disease — and enjoy the journey along the way. At Komodo, we partner with organizations throughout the healthcare ecosystem to improve patient care and reduce disease burden through data-driven insights. As a member of the Data Product team, you’ll help us to build a best-in-class healthcare data architecture covering hundreds of millions of patients through tens of billions of transactions that provides the foundation of that mission. Our people are the center of our success. We are a smart, supportive team with diverse perspectives and a shared passion for fixing what’s broken in healthcare. It’s fun, challenging and important - and we’re looking for folks with a shared mindset to join our team. We’re looking for a Senior Data Product manager to help drive the development and innovation of our core data products. In this role, you’ll work with engineers to drive our product strategy and execution on Komodo’s growing suite of data products. You’ll work with engineering leadership to help craft our technical strategy based on your deep understanding of our platform and customer needs. As a Data PM, you’ll work closely with our product principal and commercial teams to document use cases, create requirements, design evaluation criteria, and ensure on-time high-value analysis. You’ll own the day to day responsibilities for sprint management, and will ensure that the team is operating at high levels of efficiency. You’ll also work cross-functionally to ensure collaboration with teams throughout the organization, and will help to share knowledge throughout the company. Developed real fluency in our data through a customer lens Led discovery into a set of customer use cases and built an evidence-based point of view on where Komodo is uniquely positioned to win Shipped marked improvements to one or more core data products Identified, scoped, and validated at least one new data product opportunity or significant enhancement to an existing product Built a prioritized, evidence-backed backlog that the team and stakeholders trust Earned trust as a thought partner to Data Engineering and the commercial-facing team Experience in a data-focused role at a B2B technology or software company, with prior product management experience a strong plus Real technical depth, including the ability to write and understand SQL, reason about data models and pipelines, and engage substantively with engineers on tradeoffs rather than relaying messages between them and the business Working knowledge of the core concepts behind statistical data analysis, and the judgment to notice when they are being misapplied Experience with US healthcare data, and an understanding of the questions life sciences teams bring to it Curiosity about how data and systems are built and where they break, paired with the drive to go find the answer and comfort in not knowing something for a while A bias toward the simple version, with the patience to sit with an ambiguous problem and ask the question that reframes it rather than shipping the first workable answer The ability to break a conceptual goal into smaller, actionable pieces, with enough attention to detail to define what "done" and "good" mean before work starts A drive to understand our customers deeply, and to translate that understanding into requirements precise enough to build from Fluency with AI tools as part of how the work actually gets done, including exploring unfamiliar datasets, prototyping concepts, drafting and pressure-testing requirements, and challenging their own reasoning #LIRemote The pay range for each job posting reflects a minimum and maximum range of annual base pay that we reasonably expect to pay for this position within the US. We carefully consider multiple business-related factors when determining compensation, including job-related skills, work experience, geographic work location, relevant training and certifications, business needs and market demands. The starting annual base pay for this role is listed below. This position may be eligible for performance-based bonuses as determined in the Company’s sole discretion and in accordance with a written agreement or plan. This role may also be eligible for equity awards. In addition, this role is eligible for benefits including, but not limited to, comprehensive health, dental, and vision insurance; flexible time off and holidays; 401(k) with company match; disability insurance and life insurance; and leaves of absence in accordance with applicable state and local laws and regulations and company policy. San Francisco Bay Area and New York City: $186,000—$252,000 USD All Other US Locations: $162,000—$219,000 USD Komodo's AI Standard At Komodo, we're not just witnessing the AI revolution – we're leading it. This is a pivotal moment in time, where being first to market with AI transforms industries and sets the bar. We've already established industry leadership in leveraging AI to revolutionize healthcare, and we expect every team member to contribute. AI here isn't optional; it's foundational. We expect you to integrate AI into your daily work – from summarizing documents to automating workflows and uncovering insights. This isn't just about efficiency; it's about making every moment more meaningful, building on trust in AI, and driving our collective success. Join us in shaping the future of healthcare intelligence. Where You’ll Work Komodo Health has a hybrid work model with hubs in San Francisco, New York City, and Chicago. Roles vary — some can be performed from anywhere in the country, others are scoped to a specific region, and some are based near one of our hubs. For hub-based Dragons, we're building intentional in-office rhythms alongside the flexibility that's core to how we work. Whatever your setup, expectations will always be clear before you join. Equal Opportunity Statement Komodo Health provides equal employment opportunities to all applicants and employees. We prohibit discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. By submitting your application, you acknowledge that you have read and understand Komodo Health’s Privacy Notice for Employees and Contractors. This notice explains how we collect, use, and retain applicant data.
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Product Manger - Federations
OktaFull time · Bellevue, Washington; Chicago, Illinois; New York, New York; San Francisco, California; Toronto, Ontario, Canada; Washington, DC · On site
Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. About the Role As Product Manager, Federations, you own product strategy and execution for our Federations roadmap. The Federations team owns how user, machine, and agentic identities move inbound and outbound of Okta via industry-standard protocols. This includes outbound federations, which span how Okta acts as an identity provider to downstream apps and services (OAuth/OIDC, SAML, API access management), as well as inbound federations, which span how Okta consume identity from external sources (external idPS, social auth, JIT provisioning, claims mapping, and logout). Federations is foundational to the entire Okta product portfolio. You'll work closely with engineering, design, other product teams, and cross-functional stakeholders across Okta's platform to ensure federation capabilities evolve strategically. This role requires being able to deep-dive technically and build protocol fluency, you'll be expected to reason credibly about OAuth, OIDC, SAML, and related specs with engineering, standards teams, and customers. What You'll Do Own roadmap and prioritization for your product area, balancing standards leadership, security, customer requests, and platform strategy Collaborate with design and engineering to define, scope, and ship experiences that meet protocol requirements (SAML, OIDC, OAuth2) without compromising security, interoperability, or user experience Work directly with customers, Solutions Engineering, Support, Standards, and other product teams to understand platform needs and translate them into product requirements Use AI tools to accelerate spec writing, competitive analysis, and rapid prototyping to drive roadmap alignment and execution Collaborate with global cross-functional teams, including engineering, field teams, tech partnerships, and marketing, to ensure the successful launch and adoption of federations-related experiences Serve as the subject matter expert, representing Federations in customer escalations, executive briefings, and enterprise prospect evaluations as well as partnerships with Marketing and GTM counterparts Track industry trends and think strategically to develop solutions that are differentiated from the competition What You Bring to Okta 3+ years experience in product management Experience in identity, security, enterprise-scale, platform, or developer products Ability to have in-depth technical discussions with engineering teams. Ability to build working fluency in federation protocols, OAuth 2.0, OIDC, SAML, to have credible conversations with engineers and customers Ability to connect platform-level decisions to Okta's broader business outcomes and market position as a technology leader Ability to empathize and dig deeper into customer problems and needs before designing solutions Strong written and verbal communication; comfortable flexing between spec-level detail and executive narrative Entrepreneurial and ownership mindset - given an ambiguous problem, you decide what matters, decide what to do about it, and drive it forward. Collaborative by default - you strive to earn trust with customers, cross-functional partners, and stakeholders. Your default is to bring people in early and often to inform a blended, stronger direction. Nice to Have Experience with API access management, non-human identity, or agentic identity use cases Experience contributing to or engaging with standards bodies (OpenID Foundation, IETF, etc.) #LI-MM #LI-Hybrid P10333_3522111 The annual base salary range for this position for candidates located in the San Francisco Bay area is between: $159,000—$219,000 USD Below is the annual base salary range for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York and Washington. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us. The annual base salary range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York, and Washington is between: $142,000—$196,000 USD Below is the annual salary range for candidates located in Canada. Your actual salary will depend on factors such as your skills, qualifications, and experience. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental, and vision insurance, RRSP with a match, healthcare spending, telemedicine, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program, please visit: https://rewards.okta.com/can. The annual base salary range for this position for candidates located in Canada is between: $124,000—$170,000 CAD The Okta Experience Supporting Your Well-Being Driving Social Impact Developing Talent and Fostering Connection + Community We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.
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GTM AI Agent Builder
GustoFull time · Atlanta, GA - Remote; Denver, CO - Hybrid; New York, New York, United States; Phoenix, AZ - Remote; San Francisco, CA - Hybrid · Remote
About Gusto At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers. With teams in Denver, San Francisco, and New York, we support more than 500,000 small businesses nationwide and are building a workplace that reflects the people we serve. All full-time employees receive competitive base pay, benefits, and equity (RSUs) — because everyone who helps build Gusto should share in its success. Offer amounts are determined by role, level, and location. Learn more about our Total Rewards philosophy. AI is a fundamental part of how work gets done at Gusto. We expect all team members to actively engage with AI tools relevant to their role and grow their fluency as the technology evolves. AI experience requirements vary by role and will be assessed during the interview process. About the Role: We're looking for a GTM AI Agent Builder to build, implement, and support the AI and automation foundations that make Gusto's revenue engine smarter, faster, and more human. This role sits at the intersection of Revenue Operations, AI systems, and GTM strategy — helping shape how Gusto's Sales, Marketing, and Partner teams work in an AI-native future. You'll translate business problems into intelligent, scalable workflows that automate manual work, enhance decision-making, and accelerate growth. If you thrive on turning complex systems into elegant, measurable solutions — and want to help define what AI-native selling looks like at scale — this is the role for you. About the Team: The Revenue Operations team is the connective tissue between strategy, systems, and execution across Gusto's Go-to-Market (GTM) organization. We enable Sales, Marketing, and Partnerships to operate efficiently, make data-informed decisions, and deliver exceptional experiences to customers and partners. As Gusto embraces an AI-first future, this team is building the infrastructure, workflows, and evaluation frameworks that power intelligent, high-performing GTM operations. You'll collaborate closely with RevOps, Data, BizTech, and GTM leadership to bring automation and AI to life across our revenue systems and processes. Here’s what you’ll do day-to-day: Support GTM AI Strategy: Contribute to the GTM AI strategy and roadmap, including technology evaluation, critical business use cases (e.g., sales productivity, marketing personalization, customer support automation), and change management initiatives. Build & Execute: Design and deploy AI-driven workflows and automation that streamline manual GTM processes and improve sales productivity. Partner Cross-Functionally: Work closely with RevOps and GTM leaders to identify automation opportunities, support trade-off discussions, and connect AI initiatives to measurable business outcomes. Measure Performance & Impact: Help define and maintain evaluation frameworks that measure prompt reliability, latency, cost, and business impact (e.g., conversion lift, time saved). Build Data & Systems Connections: Implement integrations connecting Salesforce, GTM tools, and Gusto's data warehouse to AI-powered insights and workflows. Support Model & Vendor Selection: Contribute to model and vendor evaluation processes, helping ensure flexibility to test and scale best-in-class AI tools. Execute Program Management: Support the rollout and adoption of AI initiatives, ensuring pilots ship with clear ownership, training, and measurable outcomes. Scale Reusable Patterns: Collaborate cross-functionally to implement automation patterns and guardrails that make AI-enabled operations safe, efficient, and repeatable across teams. Here’s what we're looking for: 4–6 years of experience in Revenue Operations, Business Operations, or Product, ideally within high-growth SaaS or technology companies or 2–4 years in an earlier-stage AI-focused company. Demonstrated experience building and implementing operational systems or automation that improved productivity, accuracy, or revenue outcomes. Comfortable experimenting with AI tools, agents, and automation workflows — strong intuition for where AI adds leverage, even without deep ML expertise. Experience working with GTM systems (Salesforce, Gong, Outreach, data warehouses) and connecting insights to commercial impact. Solid program execution and prioritization skills — able to manage multiple cross-functional workstreams and drive measurable progress. Technical background is valued and a plus. Strong communication and stakeholder collaboration skills — can translate technical concepts into clear narratives for GTM and business audiences. AI-native mindset: Curious, adaptable, and excited to help shape how AI transforms the future of revenue operations. Our annual base salary compensation range for this role is $222,000 - $242,000 in San Francisco and New York, and $189,473 - $205,000 in Denver, Atlanta and Phoenix metro areas. This role is also eligible for an annual variable cash bonus (up to 20%). Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above. Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you. Gusto takes security and protection of your personal information very seriously. 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